Knowledge Base Article

Aurora: Manage security settings for your account

You can manage the security settings, such as your password and active sessions, for your account on the profile Security & Account tab in profile Settings.

In the Password area, you can update your account password.

In the Active Sessions area, you can sign out of all your community sessions associated with your account—this does not sign out the current session you are using to take this action. This may be necessary if you believe someone has accessed your account; in these cases, you should also change your password on this page.

The Close Account area enables you to close your own account. For more information, see Close your community account.

In the IP Addresses area, you can view and delete all the IP addresses you previously used to sign in to your account. This option is available for both SSO and non-SSO users.

In the Download Data area, you can download a copy of your data that includes your Posts and replies and Personal Information in JSON format. This option is available for both SSO and non-SSO users.

 

Related topics:

Updated 5 months ago
Version 10.0
  • As an admin is there a way to change a members password?  I have users that are not receiving the password reset email.  

  • LauraV's avatar
    LauraV
    Khoros Staff

    A11ey To the best of my knowledge, an admin cannot change a member's password. I'll raise this issue with the team to figure out why some people are not receiving their password reset emails. Thank you for bringing that to our attention!

  • LarryI's avatar
    LarryI
    Khoros Expert

    A11ey This is correct, an admin cannot change a member's password at this time. We will take a look at the reset password flow and see why it's not triggering for your community.

    We will be adding "Manage Users" options in the admin soon and will discuss the need to change passwords as a part of this work.