Khoros Atlas Logo

Honored Contributor
Honored Contributor

Re: Add link to case back to support emails

Jump to solution

Ah yes, all good now! So the link to the case in case emails isn't broken after all, just a weird edge case. Thank you!

0 Kudos
Reply
Loading...
Khoros Staff StevenT
Khoros Staff

Re: Add link to case back to support emails

Jump to solution

That's correct, was something completely different 🙂

Hopefully the link is now working for you!

Let me know if you have any other issues with that link.

 

0 Kudos
Reply
Loading...
Honored Contributor Honored Contributor
Honored Contributor

Re: Add link to case back to support emails

Jump to solution

Looks like the link is missing again. 😥

----------------------------------

Lili McDonald
Sr. Digital Business Manager - Community
@ National Instruments
0 Kudos
Reply
Loading...
Valued Contributor
Valued Contributor

Re: Add link to case back to support emails

Jump to solution

Hi @DanCr, any thoughts on this? I'm guessing the SFDC migration resulted in the hyperlink to the case getting removed from the notification emails again.  Any idea when it will get put back?  Thanks!!

(See also: Hyperlink to case no longer present in support emails)

Tags (1)
0 Kudos
Reply
Loading...
Khoros Staff DanCr
Khoros Staff

Re: Add link to case back to support emails

Jump to solution

@jeffshurtliff you're right on with your guess. We have a few revisions to make to our templates which we expect to get to this week, so fingers crossed you won't be waiting for much longer.

0 Kudos
Reply
Loading...