Hi there,   We recently added the Responsive skin, and now users can filter to see "expert" likes. However this doesn't show likes from our expert elite super user group...   What informs this "expert" likes function? Can we turn it off via admin settings? Thanks if anyone is able to help 🙂   -Aaron         ... View more

Hello,  We have 100s of employees with some level of activity on our forums. When they leave Autodesk, we typically freeze their account and give the role of "Alumni". They can no longer post with it or change their signature. If they want to remain active, they have to use with another account they already have or create a new one. The reputation / rank accumulated with authoring messages while an employee is not transferable, I think.   That represents possibly a business problem: by slamming the door that way, we discourage former employees to remain active and bring valuable contributions.     The reason for us to do this: lets say a n employee regularly engages on the boards until Jan 31st, last day of employment. Until that time, he has an employee role that identifies him as an employee, uses his Autodesk email, his signature that clearly says "employee" and he posts on behalf of Autodesk.      On Feb 2nd, if we don't freeze the account, our now former colleague changes his email on the account and his signature. We will have removed the employee role. He can keep contributing, a desirable thing for us community managers. HOWEVER, on all his past posts, the signature& will change as well. The context in which he was speaking on behalf of Autodesk will disappear from the older posts. This may create confusion for other users.    I think there are 2 types of solutions here. One relates to the platform: something like "freezing" their employee signature between date x and y (during employment). Another would be about community policy and somehow a better gentler "off boarding" policy.   How do you all deal with this kind of issues, former Lithium employees included? ... View more