About Kerri

Kerri

We have a number of group hubs that we've launched, some managed by our own team, others managed by other teams in the org, and some still managed by end users - is there a way for those group owners who are *not* on our team to see the metrics of the group without having to grant them full analytics access? I'm assuming there's a way but after some investigation, it doesn't appear intuitive? Thanks!

Kerri · ‎08-17-2020

Had some time to dig into GA more and it seems it's likely the seasonality piece, particularly when factoring in that ALL metrics are down once I look deeper. A lot of our traffic is passive so the 5% decrease is likely reflective of the broader engagement trend. Just looked a little strange for that ONE week to drop so fast, but we'll keep an eye on it. Thanks all!

Kerri · ‎08-17-2020

Thought I'd check in and see if anyone else was experiencing a noticeable drop in visit referrals last week in particular? Compared to a consistent % for nearly the last 3 months, we saw a clear 5% drop in referrals. We did make some changes with Khoros that may have impacted this (we were hoping for a positive change!) but thought I'd check on seasonality experienced by others. I know we have a large audience in France that may account for some of this as Aug is popular for vacation. It seems odd to see such a clear change from week to week. Any thoughts would be appreciated!

Kerri · ‎07-29-2020

USER UPLOAD!! Yes...lol I couldn't for the life of me remember the terminology. A decade later and you're still the best support guy I could ever ask for. 😉 "Hey Ty, can you help my switch my device...again?" LOL Thank you and hope you're well!!

Kerri · ‎07-29-2020

Hi all, I've tried searching keep coming up unable to find the TKB article around bulk uploading user emails for partial registration, which then allows the user to complete the registration with their own information. I'm sure I'm just forgetting the actual terminology for it, which is leading my search astray. Does anyone happen to recall what it's actually called or have the URL handy? There's 3 options in one TKB I believe, full reg, partial reg and something else? LOL. I hate when I can't remembers things. TIA!! @LarryI @JonathanW if you're around, guessing you guys know exactly what I'm thinking of.

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Can Group Owners view Metrics?

Re: Decrease in Visit Referrals - Seasonal, or something else?

Decrease in Visit Referrals - Seasonal, or something else?

Re: Partial Regisration Bulk Upload?

Partial Regisration Bulk Upload?