About tyw

tyw

Heya @AndyK! If i should open a new topic LMK I'm seeing the UI issue still as well as the option not appearing in desktop view. 1240px, menu is shown with ui issue: https://screenshot.click/30-23-39vha-a92gv.png Desktop, menu is not shown > https://screenshot.click/30-26-i105j-utnrt.png To reproduce, switch into my account and adjust the browser width while viewing this topic. You'll notice the EA menu appear in Mobile, and Tablet, but not on Desktop, and Tablet has the UI issue.

tyw · ‎07-22-2022

I had debated turning it off when we redesigned last year but since I used it myself a few times I kept the option. I havent been able to find any metrics on this feature so im not sure of overall usage - the quick fix is turning it off but now I'm worried, how much has this been abused, and are other khoros sites being abused like this too. If this is abuse pending supports feedback of course since I haven't limited insight/details atm!

tyw · ‎07-22-2022

Update; I'm opening a support ticket after verifying its a spammer using the optional notes field to promote their business. The only way I could tell since I have no insight into their usage or whats being sent is some of the auto responders contained the actual message. Can't say I've seen this one before and whats really strange, > 50k page views are shown in their profile, yet only 4 page views in analytics year to date... Its like this persons usage doesn't exist and their clearly abusing the platform

tyw · ‎07-22-2022

Since the start of July we noticed a increase in email auto responders from people who received a invitation to view content in our community from member using the Email to a Friend feature. This is causing support debt since recipients we've heard from have no idea who the sender is so which is why they contacted our support team. Looking at the account thats sending these emails the page views since registration are roughly 1.8k daily which makes me think this is a bot, or a incredibly active lurker. The account detials also look very bot-eqsue too This made me wonder, how could we disable this feature per role, or user - I assumed I could make a role to disable it on a user basis at which point i could PM them to ask about their usage. Looking at admin I don't see a permission and Atlas leads me to believe the only option is to enable it for all, or ask support to disable it entirely? Is there a more granular way to manage this permission? It seems odd to have to permission this feature but I can't help but feel its being abused here. I'll open a ticket with support shortly and have banned this user with a note asking them to reach out to our community team so we can understand their usage. For now I was hoping to see if anyone else has seen abuse of this feature?

tyw · ‎07-18-2022

Specific to Group Hubs - I need to document it still, and we don't have it setup in production so I can't share an example but we implemented this with our partner Grazitti via custom work. It cannot be done out of the box 😞 During login, we check the roles assigned and if its been specified we automatically add, as well as remove a members group access. There no group owner, or member action required as well A random sidenote potentially but we also added the ability to ask questions similar to Facebook in an attempt to stop random folks from joining every group. I'm hoping to document this, and the automatic role stuff in a 'We built this' post like you've done in the past @StanGromer (you've inspired me)

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Re: nav bug

Re: Suspected abuse of the Email to a Friend feature - how to turn off per role/user?

Re: Suspected abuse of the Email to a Friend feature - how to turn off per role/user?

Suspected abuse of the Email to a Friend feature - how to turn off per role/user?

Re: Auto-add user to Group hub based on Role Assignment

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