About Toby

Toby

Hi @lilim Thanks for the reply - the view I showed was an Admin view so this causes an issue when we go into manage ideas and their status. I guess we need to be careful. Toby

Toby

Hi everyone, In my ideal portal, there are 2 areas to comment - If a comment is posted within the comment section under "change status" and the actual status is untouched, the status automatically changes back to "new." Is this correct functionality? Can it be changed? Is the workaround to only comment in the lower section? Thank you, Toby

Toby

An update - When I attach a png file to a blog it automatically embeds into the body of the blog rather than staying as an attachment. Is this normal behavior for png files? Why? Can this be changed? Thank you, Toby

Toby

Good day everyone, I am working within a blog and attaching both png and pdf formatted files. An attached png file embeds within the blog, while a pdf or pptx file stays attached below the blog. Is there a reason the different file types behave differently and can this be changed? I have attached my settings to this post as well as what the different files look like in a blog. Sorry I cannot just supply a url, but my community is private. Thank you for your help and suggestions. Best, Toby

Toby

Circling back @tyw - that was not the fix, but thank you. I think I will need to merge two accounts, which does not seem like an easy task. Here is a thread about it. I would like to manage this without a support case, but do not think I can. Best, Toby

Re: Idea Portal - comment on an existing idea, it resets the status back to "New"

Idea Portal - comment on an existing idea, it resets the status back to "New"

Re: Attaching a png file vs a pdf - Why is there a difference?

Attaching a png file vs a pdf - Why is there a difference?

Re: Please Help - Community Member not recognized (SSO issue?)