@TamC , you can manage notifications contents in Khoros Care notification settings, I have attached a screenshot for your reference.  Also, slack isn’t ingested in Care, we can just create notifications that flow to it using that email solution. ... View more

Giving this a bump as it's top of mind for us as well. inSided has a decent Zapier integration: https://zapier.com/apps/insided/integrations  ... View more

@PatrickEmin, Yes, we have limited support for a webhooks-like API. You can subscribe to some events that will call out to a supplied URL when the event occurs.  This is part of REST v1:https://devdocportal.khoros.com/t5/Community-API-v1-Reference/bd-p/restv1docs?section=co[…]ionManager.subscriptions.events.name.event_type.subscribe If this was something you were looking for, consider marking this as accepted solution!   ... View more

This thread made me happy and then sad. It's more than a year later. Is does the work around for using icons still work?   Thanks!   Meryl Sr. Community Manager - iTalent Digital ... View more