Hey folks. New Lithium Community Manager here. I'm managing/building a Lithium site within an enterprise for internal customers. I'm still trying to wrangle some of my team members building content. I've noticed a few of them have a tendency, while we're trying to get content into the site, to submit a post to a board with both the question and the answer. They often put the question as the subject and the answer as the body. This is bugging me for two reasons. 1. These posts eternally show up in a "Unanswered Questions" component we built. 2. To mark them as "Solved" I'd have to reply with something generic and mark the reply as solved. My question is... how do you handle this? A. Coach the person to create the post in a knowledge base rather than a board? Also move the post. B. Just leave them that way. C. Hack up a way to mark a single post as a solution? Thanks!
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