The majority of my Community Management experience was as a team of one for the community I was running. Yes I was part of a team but the others were typically on their own community or my manager while also working on other projects.  My current role has been the most enjoyable as we have been able to not only expand the team but also have a rockstar group working together quite nicely. Aside from myself as Community Manager (Support) we also have a Community Engagement Manager, a part time moderator and another Community Manager (Marketing). We also have a team for Knowledge Base but since customers access the content through a seperate portal while the content is housed on Khoros I won't count them for this.  Leading us all is a highly experienced manager who has been a rockstar in terms of driving the team and gaining executive buy in.    ... View more

Thank you for your reply @NickH  " From a Khoros community roadmap perspective, we aren't planning to deliver a slack integration this year as our primary focus is on CRM, but it is certainly being discussed and evaluated against other integrations we can productize. Beyond CRM, our focus this year is on improving our platform capabilities and our integration framework to make these types of integrations easier to develop and maintain." I am sorry to read this is not on the immediate roadmap, but I can seek "Plan B." I can see Slack integration as the new "reply by email:" community members will get a notification (this brings up a new opportunity for Lithium to improve the ability to follow people, places, and content), and posting to Slack will add the comment or answer into the discussion within the community.  Can you share Lithium's ideas of how they believe this will work and what the customer experience will be? Thanks again for your reply Nick. Best, Toby   ... View more

@Finney0225 - I have tried the above-mentioned permission settings, and it is working as expected. Make sure, you have see categories, submit posts options are set to grant and start a topic, set to deny for that particular board.  Also, users who have administrator role will be able to see "Start a Topic" CTA, but if you try to login with the non-admin user, then the permissions will work. Thanks! ... View more