BradR
Khoros Alumni (Retired)
Joined 14 years ago
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What information should I provide if I am having performance issues?
Question What information should I provide to Support if I am having performance issues? Answer When diagnosing performance issues, it is extremely helpful to have the following information: Product. Which product(s) are you having issues with? Define slow. What do you mean by 'slow'? e.g. How many seconds/minutes did it take to load a page? Narrow the scope. Is the slowness specific to any set of browsers/users? Is it everyone at a particular location? Everyone at the company? Specify details. What is loading slow? (header, footer, images, boards, messages, signatures, avatars, javascript, etc) Any particular URLs loading slow? What region do you live in?4.3KViewsSign in to react to this post0CommentsRe: Email_Link_Update
Hi Vinyaka, I'd like to try and clarify your question for our developers, which is that you are looking for is a way to have one of the responses from the TKB Helpfulness widget open a new page in addition to tracking the users response. I'm not sure if that's possible but I think that's really the core question here.ViewsSign in to react to this postCommentsFinding messages edited over seven days ago
I'm trying to write what seems to be a simple little block of code, but I'm stumbling over how to manage the test in the #if block below. <#assign messages = restadmin("/posts/recent?moderation.scope=unmoderated&visibility.scope=moderator").messages.message /> <#list messages as message> <#assign editDate = message.last_edit_time /> <#if editDateIsOverSevenDaysAgo> <#-- DoSomething --> </#if> </#list> I'm kind of stuck because last_edit_time returns as a string and I'm not able to convert it to something math friendly, nor am I able to identify any other way to get at this value. Any thoughts?ViewsSign in to react to this postCommentsRe: How to use metadata with the REST API?
I'm running into the same issue here and wondering if there is any insight to be had. I have defined a metadata element as canonicalized_string. I have that metadata set on a specific post, and can verify it: /restapi/vc/messages/id/154625/metadata/key/lithiumcse.metabrad But when I use the existence method as follows: /restapi/vc/posts/for/metadata/key/lithiumcse.metabrad/exists returns false. Any thoughts?ViewsSign in to react to this postComments- ViewsSign in to react to this postComment
my 0.02.
our data structure @ database are not affected by our validation rules set inside plugin. plugin valuation rules will affect the UI level.
for example, our OOTB login name is 15 characters, if you reduce the size to 10 characters, any username in database with > 10 characters will not be truncated, other people can still view his profile with a > 10 characters username. However, any new user can't register a new login name with more than 10 characters. and those people with username > 10 characters will not be able to login as the login page only allows 10 characters.
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It may be that the url is forced to https using config. Look at config.force_ssl_urls and jsp.force_ssl_urls to see what urls are currently forced for the community.
Hope this helps,
Yuri
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- Hey Brad,
Your first assumption is correct. Metadata changes should trigger an extended property change event which means you can look it up with the call.
As far as views, I believe it should show up, but I couldn't find the code that did this, so I can't tell you for sure. Note that you won't be able to tell exactly what property changed.
Something like this can be done for users, but it doesn't exist currently.
Hope this helps,
Yuri
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