Mmalre
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Re: How many API Calls per function?
Hello again It's still not very clear, and unfortunately I dont know how to explain it better but I can try and deepen my examples a little. 1. We're looking to implement Coveo as our search engine. One of the benefits (of many) with Coveo is that they can search across several repositories. Let's say that we're searching across the TKB, a SFdC repository and Youtube. In this example, will ONE search result in ONE API call, or three? 2. Say that a portion of the user settings are on the Lithium Database, but another subset are tied to different areas of our backend SFdC database. Will an update in X amount of the SFdC (perhaps in different places within our SFdC instance) result in ONE call, or will it be several depending on where the information have to go in our SFdC instance? 3. If we implement the Case Portal functionality in Lithium and a user updates for example the license information in one table, the version number in another table and also putting in a comment in the case. In doing so it updates the status of the case in yet another table. All in SFdC. Is this ONE API call to salesforce, or several to all the different areas of our Salesforce instance. Thanks again for your help, and sorry for being to thick headed :) -Matt320Views0likes2CommentsRe: How many API Calls per function?
Thanks again VikasB. It does not really answer my question unfortunately. What I need to know is: Is every new case 1 API and only 1 API call? Is every new comment 1 API call and only 1 API call? Is a response on a comment 1 API call or more? Is every case update 1 API call and only 1 API call? In what other areas will API calls be sent, and is their ratio the same? Aka one insert/update/delete = 1 call Thanks again -Matt362Views0likes5CommentsRe: How many API Calls per function?
Hi VikasB Yeah I saw that post. I'm more out to understand how/if different functions contain one or several API calls. If I'm to leverage the case portal for our client base, I need to ensure the contract reflect the expected API calls. But I can't really do that until I understand how they are calculated. Thanks for the suggestion though!369Views0likes7CommentsHow many API Calls per function?
Hello all As I read through our contract I found the billable API call restriction, and that just made me wonder what Lithium considers an API call and how that is calculated. For example, if a case goes from the case portal through a Salesforce connector back to Salesforce, is that one API call, or several depending on the data being shipped? If there is a comment on above case, is that one or several? If there is a comment on a comment, is that one or several API calls? See where I'm getting with this? I sure hope so because I can't explain it any better, haha! Thanks in advance -Matt385Views0likes9Comments