Hello @RahulHa @Fellsteruk @lilim @Drew_C @Fellsteruk Thanks for the reply. Which ever way Khoros decides to go, we will need a way to pull clean and accurate data, We currently have a ticket in with support due to finding data between Analytics and Metrics not matching, actually about a 50% difference. We will also need to be able to pull more than 6 months at a time which seems to be a limitation in Analytics. We went through bulk download and do not feel it allows for manipulation the way metrics does. We have to import into a spread sheet to manipulate. The main reason for this post was to see how others are pulling the reports they need. Also, do most Admins rely more on Analytics or Metrics to get the reports they need. Has anyone else found inconsistencies? Any tips, suggestions or comments will be greatly appreciated.
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Hello, Hope everyone is staying safe and healthy. It has come to our attention that Metrics will be going away in Admin and Khoros will be transitioning to only Analytics for reporting. Not sure about everyone else out there, but we rely heavily on metric reporting as a way to demonstrate the communities worth. I would like to know if others are doing the same and if there is a better way. Analytics is limited to how much data it can churn, ie.. the number of months I believe is limited to 6. Metrics allows for us to pull data from the time we started. If others rely on Metrics as we do, we may want to express to Khoros the need to keep metrics or improve reporting capabilities in analytics. I look forward to any comments or suggestions. Thanks Greg
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