Help identifying XML fields for message attributes in Khoros data export
I'm working on a project where I need to parse and process a Khoros XML data export of my community, and I'm trying to map out the right entities and fields for several message-level attributes. Specifically, I'm trying to figure out which XML files, entities, and fields correspond to the following: Visibility scope of a message i.e how can I tell a message is private, draft or archived (API Reference) Whether the message is a solution and solution is marked by which user / user_id and when (time) (API Reference) Whether the message is read only or has comments blocked (API Reference) Moderation status - whether the message was rejected, approved etc (API Reference) Kudos - How can I find the kudos count and individual kudo for a message e.g user, time and weight info (API Reference) similarly, where is the MeToo data stored for a message? (API Reference) Any help with field names, entity references, look in would be a huge help.How to parse <li-answer> <li-table> custom li tags into raw html
I was playing around with XML data dump of messages, and found custom HTML tags (<li-{type}> in the message content. From Khoros API (LiQL), I'm getting transformed HTML content, without any custom lithium HTML tags Tags example - li-answer, li-code, li-emoji, li-code, li-video, li-image etc How to parse such tags, and get content HTML like it is provided in the API using LiQL ?
Dashboard Data Not Matching Reports — Need Help
Hi everyone, I’m trying to pull dashboard data, pageViews, visits, uniqueVisitors, etc. but the numbers I’m getting aren’t matching. I’m really new to this and trying to get the data for reporting, and I’ve been stuck for a few months. I tried the Bulk API, but the numbers came out really low. So I decided to download the report from Analytics instead. Dashboard Report Can anyone explain why the dashboard numbers don’t match the report? Is anyone using a different method to get this data? I’m trying to bring everything into Power BI. Can I get this data using Aurora GraphQL API? Thanks!
Looking for a Consultant for quick remote help
Need help with Khoros Community API integration. We're trying to sync user data from our CRM to Khoros using the REST API, but getting authentication errors when posting user profile updates. Can authenticate and retrieve data fine, but PUT requests to update user roles and custom fields are returning 401 errors. Need someone familiar with Khoros API permissions and user management endpoints. Should be 2-3 hours remote work to fix the API calls and test user sync. Need working by end of week.Subscriptions to a label?
Hi all, I'm attempting to get the list of people who have subscribed to a label, but am struggling. The documentation is a bit confusing: It says both that you have to use a community ID as the node.id constraint but also that you can give the node.id constraint as a board id? Seems conflicting. And, regardless of the documentation, I get an error when I try to use a board ID (such as node.id='board:wireless-lan' where wireless-lan is the id of the board) My user has full admin permissions. Any ideas? I am not really a developer (as is probably evident!), just trying to pull a few bits of data for a stakeholder. Thanks!Contraint conversationlastpostime in Api graphql getmessages does not work
Hi everyone, Has anyone here ever tried using the messages API with the conversationLastPostTime constraint? In my case, the constraint is completely ignored — it doesn’t seem to have any effect at all. What I’d like to do is retrieve only the conversations starting from a certain date limit. But no matter what value I pass to conversationLastPostTime.gte, the results I get are not filtered by date. Has anyone else faced this issue, and did you find a workaround or a proper way to make this constraint work? Here’s the GraphQL body I’m using: Thanks a lot for your helpHTML support for GraphQL API
Hi Khoros, I've been roadmapping usage for the GraphQL API that allows for the creation of a Knowledge Base Article: https://developer.khoros.com/khorosauroradevdocs/docs/create-a-knowledge-base-article#create-a-knowledge-base-article When it comes to populating the GraphQL, I noticed some fields that we can use to populate an article, like "subject", "body", "introduction". However, when it comes to creating a Knowledge Base Article, I'm curious if there is support for some things I can do with the GraphQL API that we can already do with the UI version of creating a Knowledge Base Article. For example, in the UI, I can open the Source Code field in the editor of the article (please see attached screenshot). What this allows me to do is to essentially author the article in HTML, rather than in plaintext. So, as seen in the screenshot, I can set the Source Code for the new Knowledge Base Article. My question is this: with the GraphQL API, can I submit the body content as straight HTML just like I can in the UI > SourceCode? If the answer is no, my question we then be, is there a way we can set the HTML of a new Knowledge Base Article using the GraphQL API in any way (Source Code or otherwise)? Thanks, Edson
The total number of views in bulk data table doesn't match the views display in community,
Hello all, I have a question, I search all the action keys of an article from the bulk data API table, Gives this result: ACTION_KEY COUNT(KHO.ACTION_KEY) moderation.mark-unread 1 visits.member-entrance 15 moderation.mark-read 1 messages.edit 1 view 57 visits.visit-summary 24 total counts is: 99 for all actions, and the view is 57, but the views display 181 in community. why the number of views in database doesn't match the views display in community, the difference between these two numbers is so significant. any idea?
