Lithosphere 2018 redesign feedback
Hi all, We have created this thread to help collect all the technical feedback in one place to make it easier for tracking. Please check out our Hot fix and Updates article to find recent changes and other issues we are working on and let us know of any other issues you spot on this thread. Cheers, Andy26KViews2likes29CommentsTagging users works when it wants to.
Laptop, Windows 7, Chrome, all up to date everything. I want to tag users in posts here. I type @ sign and start typing their username....as I would if @mentioning someonw on twitter. Sometimes the name recognition engine kicks in (though very slowly...zzz wake me when it's over......) and sometimes it ignores that I started typing Name no matter how long I wait. Sometimes it works and doesn't work in the same post.19KViews4likes23CommentsWhere Are Customer Ideas, Other Resources?
It always feels good and fresh when you put a new wash on everything, nice bright new names and so on. But if you change the names of certain resources, it's usually a good idea to put [New Resource Title] (Was: [Old Resource Title]). so those of us used to finding certain information in a certain place can find where the information went. For example, where are Customer Ideas? (I thought this board, but I searched on my name, and found nothing.) Redirects are also good, as nobody really likes 404s, even if there are nice "soft" messages.17KViews0likes16CommentsAdd link to case back to support emails
It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's full details and comment history. The link in the email was the most efficient way to get there. Thanks!16KViews4likes15CommentsUploading Avatars Not Working?
Hi all, Upload of a new avatar doesn't seem to be working for me in the Lithium Community - I get an empty/blank overlay popup when I select the option form my profile settings, but no ability to actually follow through. Something I'm missing, or is something up? Thnaks! ScottyJ13KViews2likes12CommentsSubmitting Support Cases - HTML error
You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error. First - why is it I can't submit a post if I use bold, underline, or bullets? Totally ridiculous. Second - if you won't let me use any or one of the above, WHY IS IT IN THE TEXT EDITOR AS AN OPTION? Third - thanks for making me solve the mystery of whatever html code isn't accepted, instead of yielding an actually helpful error message. I totally have time in my day for this nonsense.12KViews16likes11CommentsIdeas Page showing accepted solution
Hi Team, I have found a very strange bug today, I think which need to be fixed asap in the Lithium community. Attached is the screenshot of the bug. Today when I was reviewing one of my idea from App, there are few comments added by DerekG and DanK to this idea and in the bottom of every comment I am seeing accept as solution link. I was accessible to accept the idea and mark it as solution, where as there is no feature where we can accept it as solution for a product Idea and have the permissions to accept it. Please look into this bug and let me know if you need any help from me. Thanks Parshant9.6KViews9likes7CommentsWeird experience trying to reply to a PM
Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor. (2) After attempting to submit a couple of times (it kept telling me I had invalid HTML but that it had been removed), I hit the flood limit and can't send for a while. Maybe my HTML permissions are too limited to be able to even type basic text somehow? And maybe you could boost up the flood limit a bit. Cheers!9.5KViews1like17Comments