About Aurora community languages
Reaching all your customers and enabling them to connect with each other is important regardless of the languages they speak. That’s why we offer the ability to translate your Aurora communities and email notifications into many different languages. The following languages are currently supported: Chinese (Simplified) zh-CN Danish da-DK Dutch (Netherlands) nl-NL English (Great Britain) en-GB English (United States) en-US French fr-FR German de-DE Italian it-IT Japanese ja-JP Korean ko-KR Latvian lv-LV Polish pl-PL Portuguese (Brazil) pt-BR Portuguese (Portugal) pt-PT Romanian ro-RO Russian ru-RU Spanish (Spain) es-ES To make any of these languages available to your members, refer to Enable languages in your community. Note: More languages will be available in future releases. Community members can update their Community language in standard communities or their Email language in localized communities in their member profile preferences. To learn more about the Localized Communities feature in which you can create segments of the community aimed at users of a particular language, refer to About Localized Communities, Create and map a localized category, and Configure localized category settings.643ViewsSign in to react to this post3CommentsKnowledge Base Article content widget configuration
The Knowledge Base Article template contains the Knowledge Base Article content widget that houses the body of an article. While you cannot delete this widget, you can modify some of its features to customize the community experience. Page item elements Date: Shows the date on which the article was published (September 3, 2024) or how long ago it was published (3 days ago) depending on your settings. Versions: A badge displays the version of the article. Helpfulness: Shows the “Was this article helpful?” section with sentiment emojis below the article. Guide navigation: In the left panel, shows the table of contents for the knowledge base guide where this article lives (see About KB Guides). Display contributors as None: No contributors are shown. Link: Select the View Contributors link to open contributors in another window. Detailed panel: The list of contributors shows below the article. Related topics: About Knowledge Bases About KB Guides Guides widget configurationViewsSign in to react to this postCommentsAurora: Configure localized category settings
Most of the Localized Categories settings are similar to settings for normal categories. Read on to learn more about settings specific to the Localized Communities feature. To adjust additional Localized Communities settings: Go to Settings > Community Structure. For the category whose settings you want to configure, open the Options menu and click Edit. Alternatively, you can use the place picker on any settings page to access the category’s settings. In the left column, click Display Settings. In the Category Dashboard section, click Edit to adjust the following settings: Category banner title Category banner description Click Save. Related topics: About Localized Communities Create and map a localized categoryViewsSign in to react to this postCommentsAurora: Create and map a localized category
The Localized Communities feature enables you, as an admin, to create multiple “versions” of your community—each one in a different language. After you map your top-level categories to the languages you have enabled in your community, your customers are directed to the language category that best matches their browser settings. To enable Localized Communities in your community, you must first open a Support ticket. Create a localized category Important: We recommend that you set up your localized categories on a stage environment before setting them up on your production environment. Doing so enables you to reference the stage setup during the production setup for a quicker configuration process. Additionally, if your production community is already live with your customers, we recommend that you set up your localized categories during non-peak activity hours. Note: Creating a localized category is a similar process to creating a regular category in the community. However, after you have enabled Localized Categories with Khoros Support, additional configuration is required to map your categories appropriately once you create them. To create a localized category: Go to the Community Structure page. At the community level, click Add (plus icon). On the window, enter a Name and ID. The ID displays in the URL for the category. Note: The ID must be a single word made of only letters, numbers, dashes, and underscores with no spaces. It cannot be changed later. Optionally, enter a Description and add an Avatar for the category. Click Create. For your new localized category to work properly, you must next map it to a language. Map a localized category to a language After you have created your localized category, you need to map it to a language so the community can be translated to the correct language for the category. Click the Features > Localized Categories link in the Action Needed alert. Or, navigate to Settings > Features > Localized Categories. On the Language Mapping screen, in the Mapped to column of the language you want to map to your new category, select that category. After you map your top-level categories to the languages you have enabled in your community, your customers are directed to the language category that best matches their browser language. However, as a secondary measure, they can use the language selector to change languages. Related topics: About Localized Communities Configure localized category settingsViewsSign in to react to this postCommentAurora: About Localized Communities
Many global companies have customers who speak a wide variety of languages. In Aurora, the Localized Communities feature enables you to create different segments of the community for specific audiences; in this case, these audiences speak different languages, and the categories are translated to those languages. Say that you have customers who speak English and customers who speak Spanish. Localized Communities enables you, as an admin, to create two “versions” of your community—one in English and one in Spanish. After you map your top-level categories to the languages you have enabled in your community, your customers are directed to the language category that best matches their browser language. However, as a secondary measure, they can use the language selector to change languages. Keep in mind that member-generated content is not translated into any other languages. Therefore, if a community member happens to create English content in the Spanish localized category, that post is not translated to Spanish and retains its original language. Note: As of Aurora Communities 24.05, Spanish and English are the available languages for Localized Communities. More languages will be available in a future release. Note: At this time, these top-level categories are for localization purposes only. In the future, additional use cases may be available for top-level categories. For different product lines or discussion areas, use Categories instead. To enable Localized Communities for your community, open a Support ticket. Then, you can create and map these categories in your community. Related topics: Create and map a localized category Configure localized category settingsViewsSign in to react to this postCommentsAurora: Featured Idea Statuses widget configuration
The Featured Idea Statuses widget displays the idea statuses you choose to feature and is available on the Ideas Dashboard page template. If you reset the layout of a page with a populated Featured widget or delete a section containing a populated Featured widget, that Featured widget is deleted from all other page templates on which it appears. If you attempt to reset or delete, you will receive a warning that also indicates all other places where the widget is located. When members access the widget in the community, they can click the status name to view the All ideas page scoped to that status. Layout The Featured Idea Statuses widget includes the List and Card layouts. From the Edit Widget panel, select one of these options to change the layout. List The List layout gives you a simple view of the statuses featured in the widget along with the number of ideas (if chosen to be included) associated with each status. Card The Card layout showcases the idea’s status name in the center of the card with, if chosen to be included, the idea count of each status displayed above the status name. Configuration options List style The options in the List style section for List layouts are the following: Space: Uses whitespace to create space between items. Divide: Adds a horizontal line to divide items. Border: Creates a border that separates items into individual boxes. Widget title Enter a title to appear at the top of the widget. If the Visible only to screen readers toggle is on, the title is relayed only through screen readers. Edit Sample Featured Idea Statuses Click Edit Sample Content to open a window where you can select sample idea statuses to preview how the widget will look in the community. Click Add Status to add statuses you want to feature one by one. You can then reorder the content by grabbing it with your cursor and dragging it to the desired location. Note: The sample statuses you select here are not saved or published to the community. You must add the actual idea statuses you want to feature on the desired page in the community. There is no global source for adding places that would apply it to every instance of the widget. See Feature content, places, and idea statuses on a page. Click Preview to return to editing the widget. List item/Card elements List item elements and Card elements determine what information is included for each item in the widget. Turning off or on the toggles hides or shows the elements. In this case, you can turn on or off the indicator for the number of ideas with the Show idea count toggle. Number of items The Number of items slider enables you to indicate how many idea statuses can be displayed on the widget. More options Additional options are available at the bottom of the Edit Widget panel: Include "Show More" link adds a link to the bottom of the widget to enable visitors to display additional items once the Number of items has been reached. Related topics: Feature content, places, and idea statuses on a pageViewsSign in to react to this postCommentsAurora: Event Board Information widget configuration
The Event Board Information widget displays basic information about the event board. It is available in the Event Dashboard page template. Widget Text Alignment The Widget Text Alignment area of the widget's settings menu enables you to set the alignment of content inside the widget to either the left, center, or right side of the widget. Widget Elements The widget includes a series of elements that showcase different information about the event board. You can switch these individual elements on or off using the following toggles: Widget Title: The title that appears at the top of the widget. Avatar: The event board’s designated image or default icon. Description: A short description of the event board as defined in the board's settings. Event Count: The number of events currently published in the board. Latest Activity Date: A display of the time since the last activity on any events within the board. Follow Action: A call-to-action button that enables visitors to follow the board directly. Follower Count: A total number of members subscribed to the board. Max lines of description text Use the slider to set up to 20 lines of text for the event board’s description.ViewsSign in to react to this postCommentsAurora: Suggest an Idea widget configuration
The Suggest an Idea widget enables members to search the community for previously submitted ideas that are similar to their own idea. This prevents duplicate suggestions from being submitted to your Ideas board. This widget is available only on the Ideas Dashboard template. Text labels For this widget, you can customize the verbiage for these text labels.: Search field placeholder: The text placeholder in the search field prior to the member entering any of their own text (the default text is “Search for an idea”). Action button: The text on the button displayed below the search results that enables a member to suggest their idea after they’ve searched for similar ones (the default text is “Suggest an idea”). Intro: The text that is displayed after an idea has been entered in the search field (the default text is “Similar ideas found:”). Action intro: The text that is displayed below the results list after a search (the default text is “Still don't see your idea? Share it with us:”). Results list style The widget supports these list styles: Space: Uses whitespace to create space between search results. Divide: Adds a horizontal line to divide search results. Border: Creates a border that separates search results into individual boxes. Number of results to show The Number of results to show slider sets the maximum number of results to display after a member conducts a search. If Show results pagination is enabled, members can click a Show More link to see more results. Show sample results You can enable the Show sample results toggle to preview what the search results may look like in your community. This content is chosen randomly from available ideas. Note: If no ideas have been posted to your Ideas board, there is no sample content to preview. Search result item elements You can choose to show or hide the following elements on the Search Before Post widget: Author: The author's name. Author Rank: The rank of the author. Comment/reply count: The number of comments or replies on the idea. Idea status: The status of the idea (see About idea statuses). Tags: Any tag(s) associated with the idea. Preview text: Preview text for the idea (length defined with the Lines of preview text to display slider). Timestamp: The time and date the idea was published. Unread count: The total number of unread posts or comments on the idea (for example, "1 unread"). View Count: The total number of views the idea has received. Vote display From the Vote display drop-down menu, select one of the following widget display options: Vote on Ideas: With this option enabled, members can vote on ideas directly in the Ideas widget. Show Count Only: With this option enabled, members see only the count of votes on an idea. None Lead with From the Lead with drop-down menu, select an option that designates what to show along with the idea in the widget: the idea author's Avatar the content type Icon None Lines of preview text to display The Lines of preview text to display slider gives you control over how many lines of text from each idea are displayed in the widget. After the set number of lines, an ellipsis (...) is used. More options Additional configuration options for the widget appear in the More options section: Include "Show More" link: Creates a Show More link if more ideas are available than the number designated on the Number of results to show slider.ViewsSign in to react to this postCommentsAurora: Events widget configuration
The Events widget provides a list of events in the related Event board. It is available on the Events Dashboard page template. Layout The layout options available for the Events widget are Detailed List, List, and Card. From the Edit Widget panel, select any of these options to change the layout of the selected type. Each layout has its own set of options. Detailed List The Detailed List layout features a smaller thumbnail accompanied by each event's title and any chosen elements. List On the List layout, each event is displayed in a list with its title and any chosen elements. Card With the Card layout, each event is displayed on a tile with its title and any chosen elements. Configuration Options List style The available options in the List Style section for the Detailed List and List layouts include: Space: Uses whitespace to create space between items. Divide: Adds a horizontal line to divide items. Border: Creates a border that separates items into individual boxes. Text alignment When you select the Layout of Card, you can also choose whether to align the card content to the left or center. Widget title The Widget title sets the title that appears at the top of the widget. If the Visible only to screen readers toggle is turned on, it is relayed only to visitors using screen readers. Number of items Use the slider to indicate how many events (up to 20) can be displayed in the widget. Sort and Filter In the Sort and Filter section, you can manage sorts and filters and indicate whether members can use them. Click Add to add the following SORT (tabs) or FILTER (drop-down menus and tags) options to the widget: SORT Most Recent Newest Events Most Likes Most Viewed FILTER Past Toggle on or off the Show filter and sort controls toggle to show or hide from members the filter tabs or the sort drop-down menus in the widget: Lead upcoming and past events with From the Lead upcoming and past events drop-down menu, select one of the following: the author’s Avatar the Event Date on a calendar icon the default event content type Icon None List item/Card elements Elements are additional pieces of information that you can turn on to be displayed in the widget. The list of available elements changes depending on which layout you've selected: Attendance indicator: Indicates whether the current member has responded “Attending” to the event. Attendee count: The number of people who responded “Yes” to the event. Author: The creator of the event. Author rank: The rank of the creator of the event. Comment/reply count: The number of comments and replies on the event. Event date: The date and time of the event. Event type: Indicates whether the event is In-Person, Online, or both. Like count: The number of likes on the event. Preview image: A preview of any media in the event description. Preview text: A preview of the event description text. Tags: Tags associated with the event. Timestamp: Indicates how long ago the event was created. View count: The number of times the event has been viewed. Lines of preview text to display The Lines of preview text to display slider gives you control over how many lines of text from the description are displayed along with the event in the widget. After the set number of lines, an ellipsis (...) is used. More options Additional configuration options for the widget include: Hide if empty: If there are no events to show, the widget is hidden. Show pagination: Creates a Show More link if more events are available than the number designated on the Number of items slider.ViewsSign in to react to this postCommentsAurora: Duplicate templates to customize individual community places
In Aurora, you can duplicate existing templates in order to customize them to fit the needs of specific community places. For example, it’s possible that you have multiple blogs using the Blog Dashboard template and that you’d want a different banner image on each of these blog pages. With template duplication, you can do just that. To duplicate a page template: Go to Designer > Page Templates. Hover your cursor over the page template you want to duplicate and open the Settings (gear icon) menu. You can also duplicate the template from the Settings menu located at the top of the template edit page. Click Duplicate. In the Duplicate Page Template window, complete the following fields: Name: Enter the name of the duplicate template. It is preceded by the name of the original template automatically. Use in these places: Open the place picker and select the specific places that will use this duplicated template. If you do not select any places in this window, you can adjust them later when editing the page template. When editing, use sample content from: Open the place picker and select the place whose sample content you want to see when you’re editing the duplicated template. If you do not select any places in this window, you can adjust them later when editing the page template. Click Duplicate. After the page template is duplicated, hover your cursor over that template and click Edit. mplate.png Style and organize the duplicated template as desired to fit the place(s) where you want to use it. If you want to modify the places that use the duplicated template, open the Settings menu (gear icon) and click Settings. In the Use in these places field, select the specific places that will use this template. Publish your changes to see them in the community. The changes you made to the duplicated template apply only to the places you choose to tie to that template. Notes: You can duplicate a duplicated template by opening the Settings menu and clicking Duplicate. If you no longer need the duplicated template, on the edit page, you can open the Settings menu and click Delete. In the delete confirmation window, all places that use this template are listed so you know which places are affected. If you delete a duplicate of a duplicate, you are given the option to select which page template the places that were using the now-deleted template will use. Otherwise, places revert to using the original page template. You cannot reset the layout for a duplicated template since the reset layout would be the original version of the template. Related topics: About Page Templates Using Page Templates Create and arrange sections in a page template Getting Started with WidgetsViewsSign in to react to this postComments
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