Recent Discussions
Error while fetching products data using graphql query
I am trying to fetch products related data but getting below mentioned error. Graphql: query MyQuery { products { edges { node { name description id } } } } Error: { "errors": [ { "message": "The field at path '/products' was declared as a non null type, but the code involved in retrieving data has wrongly returned a null value. The graphql specification requires that the parent field be set to null, or if that is non nullable that it bubble up null to its parent and so on. The non-nullable type is 'ProductConnection' within parent type 'Query'", "path": [ "products" ], "extensions": { "classification": "NullValueInNonNullableField" } } ], "data": null } Can someone please help me out here ? Thanks
Not receiving user email addresses from search endpoint
I have a script that queries the search endpoint for information about Khoros users. The API call looks roughly like /api/2.0/search?q=SELECT id, email FROM users LIMIT 10 When developing this script against one Khoros installation, I found that the Khoros user associated with the API request needed to have several "User Management" permissions granted to it in order to receive email addresses via this API call. (In particular, granting "View user reports in Admin Metrics", "Manage roles, user bans, and abuse notifications in admin and user profiles", and "Manage roles in user profiles" seemed to be sufficient.) However, when running this script against a second Khoros installation, I am not receiving back any email addresses. Every single user returned has the empty string as their email address, and I've tried querying several hundred (all of whom should have emails). For instance, a response may look similar to the below (redacted) sample: { "status": "success", "message": "", "http_code": 200, "data": { "type": "users", "list_item_type": "user", "size": 10, "items": [ { "type": "user", "id": "1000000", "email": "" }, ...additional users removed for brevity... ], "next_cursor": "AbCdEf" }, "metadata": {} } I have double-checked the roles and permissions for the Khoros user I'm using for this API request. What's the best way to debug? What are some other reasons that I may not be receiving any email addresses?Using LiQL or SQL on Aurora instead of GraphQL?
We had an LiQL query we were using for years to surface community posts on our help center, and following the move to Aurora we need to update this to GraphQL. However, the developers on that team would prefer SQL/LiQL as their system is not set up for GraphQL. Is it possible to still use LiQL or SQL queries while on Aurora?
Usage report
Hi I want some metrics from a specific category Click-Through Rate (CTR): How often users click on links or CTAs. Downloads: Frequency of document/resource downloads. Video Views: Views of multimedia content. Page Views Unique Visitors Can someone Please help me on this How to achieve these requirementsIncremental data for users data
I am trying to bring USERS data incrementally though GraphQL API. The only relevant date time filter/constraints we can use is registration date, but the problem is that if a user profile is updated, we won't be getting that in incremental data based on registration date. Can someone please help me with this ? Is there some other datetime filter or constraints we should use to get this data incrementally ? Here is my current USERS GraphQL query for reference: query MyQuery { users( last: 1000 constraints: {registrationTime: {gte: "2024-01-01T00:00:00.000+00:00", lte: "2024-10-01T00:00:00.000+00:00"}} ) { edges { node { id title firstName lastName email viewHref } } } } } Thanks, AishwaryaKhoros Care API to add users or update user roles
Hi All, I’m looking for assistance with the Khoros Care API, specifically regarding how to add users and update their roles. If anyone has experience with this, could you please share the steps or provide any examples of API calls? I’ve reviewed the API documentation, but I only found information related to Care API Reporting and Community APIs. Any assistance with where to get started would be greatly appreciated. Regards, Kevin
