Recent Content
NEW Launching on Communities Aurora Session #2: Preparing to launch | Instructor Led-Training
We are excited to announce live training on Preparing to Launch in Khoros Communities Aurora are coming in February 2025! Wednesday, Feb 19, 2025 Early Session: 7 am CT / 1 pm UTC Late Session: 3 pm CT / 9pm UTC In today’s ever-changing digital world, customer engagement tools—most importantly, engagement communities—must evolve to retain and keep customers satisfied. Khoros Communities Aurora delivers a sleek, modern, and high-performance system that adheres to community best practices while still giving brands complete flexibility to make changes or updates to address their ongoing needs. In this session, focussed on the Kickoff and Discovery phase of the launch/upgrade process, you will learn about: The Discovery phase and project timeline General tasks to complete prior to and during the Discovery phase Internal resources your team needs to launch on Khoros Communities Whether you are preparing for your upgrade to or launch on Khoros Communities Aurora or simply learning more about the process, we are here to help. Missed the first session? Review the Q&A and access recording here.69Views1like0CommentsLaunching on Communities Aurora: Session #1: Why Communities Aurora? | Instructor Led-Training
Recording from this live webinar can be found in Khoros Academy: Launching on Aurora ILT Series: Why Communities Aurora? *Please log into Khoros Academy prior to accessing the recording link above. Q&As from the recorded session are attached below. Tuesday, Dec-17-2024 1pm UTC and 9pm UTC In today’s ever changing digital world, to retain and keep customers satisfied, customer engagement tools must be ever evolving, most importantly your engagement communities. Aurora delivers a sleek, modern, and high-performance system that adheres to community best practices while still giving brands complete flexibility to make changes or updates to address their ongoing needs. In this live training, you will learn how to: Identify the value of Aurora Have an understanding of the overall process for upgrading to Communities Aurora. Whether you are looking to prepare for your launch on Aurora or simply learn about the top features of Communities Aurora, we are here to help!255Views1like0CommentsCommunity Learning Labs Session 3: Building a business case and getting internal alignment
Watch this on-demand webinar to learn about what you need to build a business case for your community. Strategic consultant Brian Oblinger covers the best practices for mapping community goals to company goals, how to forecast ROI for the business, and getting alignment on your project. Watch session 3: https://khoros.com/resources/community-learning-labs-session-3 View the entire series: https://khoros.com/resources/community-learning-labs21Views0likes2CommentsCommunity Learning Labs Session 8: Long-term management and best practices
Tuesday, Dec-17-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Oblinger will guide you through each step with best practices and practical examples. Come and learn from the very best in the community space! In session 8, learn how to measure community success and continue to drive growth and engagement post-launch.77Views0likes0CommentsCommunity Learning Labs Session 7: Creating and building upon user momentum
Tuesday, Dec-03-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Oblinger will guide you through each step with best practices and practical examples. Come and learn from the very best in the community space! In session 7, gain insights around community member onboarding, gamification, and user recognition programs.28Views0likes0Comments
Events
- Dec17
Community Learning Labs Session 8: Long-term management and best practices
Tuesday, Dec-17-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Ob...Tuesday, Dec 17, 2024, 10:00 AM CSTOnline0Comments - Dec17
Launching on Communities Aurora: Session #1: Why Communities Aurora? | Instructor Led-Training
Recording from this live webinar can be found in Khoros Academy: Launching on Aurora ILT Series: Why Communities Aurora? *Please log into Khoros Academy prior to accessing the recording link above....Tuesday, Dec 17, 2024, 07:00 AM CSTOnline0Comments - Dec3
Community Learning Labs Session 7: Creating and building upon user momentum
Tuesday, Dec-03-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Ob...Tuesday, Dec 03, 2024, 10:00 AM CSTOnline0Comments - Nov19
Community Learning Labs Session 6: Launching your community (Part 2)
Tuesday, Nov-19-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Ob...Tuesday, Nov 19, 2024, 10:00 AM CSTOnline0Comments - Nov14
GenAI in Action: How a strong knowledge base fuels GenAI
Thursday, Nov-14-2024 | 11am CT | 9am PT | 12pm ET | 5pm BST AI chatbots used to be built manually — now GenAI builds bots instantly using brand “knowledge.” In our upcoming webinar, learn how to g...Thursday, Nov 14, 2024, 11:00 AM CSTOnline0Comments - Nov5
Community Learning Labs Session 5: Launching your community (Part 1)
Tuesday, Nov-05-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Ob...Tuesday, Nov 05, 2024, 10:00 AM CSTOnline0Comments - Oct31
GenAI in Action: Maintaining knowledge to ensure GenAI governance, control, and safety
Thursday, Oct-31-2024 | 11am CT | 9am PT | 12pm ET | 5pm BST Brands are racing to deploy GenAI — but accuracy, security, and bias risks are a problem. This webinar explores how AI govern...Thursday, Oct 31, 2024, 11:00 AM CDTOnline0Comments - Oct30
Community Works: How Cisco reimagined its product-focused community for customer success
Wednesday, Oct-30-2024 | 10am PT | 12pm CT | 1pm ET Join this insightful Community Works webinar to discover how Cisco reimagined its product-focused community into a dynamic customer su...Wednesday, Oct 30, 2024, 12:00 PM CDTOnline0Comments - Oct24
Instructor-Led Training on Spam Management for Khoros Communities Aurora
Recording from this live webinar can be found in Khoros Academy: Spam Management for Communities Aurora *Please log into Khoros Academy prior to accessing the recording link above. Q&As from the ...Thursday, Oct 24, 2024, 07:00 AM CDTOnline4Comments - Oct23
Instructor-Led Training on Spam Management for Khoros Communities Classic
Recording from this live webinar can be found in Khoros Academy: Spam Management for Communities Classic *Please log into Khoros Academy prior to accessing the recording link above. Q&As fr...Wednesday, Oct 23, 2024, 07:00 AM CDTOnline0Comments