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Please link to the case portal in case-update emails
It's so frustrating to not be able to click from the case-update emails to the case portal (ideally, directly to the case in question, but at a minimum just to the case portal.) I know this has been discussed elsewhere, but it's deep in a discussion thread / blog comment thread so I figured I'd pull it out as an individual idea. (the link to "case portal" in the screenshot above is broken. Super annoying)48Views2likes2CommentsCase Portal: Bar across the top looks like a search bar
I'm on a roll w/ Case Portal feedback... (see Case Portal feedback: "Clear filters" button is poorly placed | Atlas ) - here's another UI oddity that got me today: The bar across the top, which just has the count of cases in it, really looks like it could be a search bar. I have found myself trying to type into it a few times. See screenshot.41Views2likes2CommentsAtlas Suggestions is empty when not logged in
Atlas Suggestions (this board that we are in now - Atlas Suggestions | Atlas) has strange permissions. It appears to be empty when you are not logged in. See screenshot. I'd suggest that either the board and its content are available to all, or the board and its content should be completely hidden unless logged in (or set up as a customer; whatever you want the permissions to be). It's odd to have the board visible but not its contents.21Views0likes1CommentLinks to community.lithium.com seem to be redirecting incorrectly
Looks like the redirect setup for community.lithium.com isn't working properly. For example, in this document: Change how the shared topic appears on Facebook | Atlas there is a link to https://community.lithium.com/t5/Integrating-with-Facebook/Set-the-default-image-on-Facebook/ta-p/35864?_ga=2.161328253.1506059511.1733615016-36092016.1667250793 (with text "OpenGraph meta tags") When I click this link, I end up redirected to: https://community.khoros.comhttps//community.lithium.com/kb/-/Set-the-default-image-on-Facebook/35864 Which is, of course, not a valid link. See screenshot45Views0likes5CommentsRelease Notes should never be archived
I have been researching some CSS optimization on Khoros Classic for some 30 minutes here on Atlas. This was made harder by the fact that I cannot use external search engines any longer to search Atlas. See End the Google moratorium older Khoros Classic Community Release Notes obviously being archived. The latter is actually much worse of those two challenges, because Release Notes often contain the only documentation about features and functionality that was new or changed in that release. I can only hope this was an oversight when using mass archiving, but please bring back the Classic Release Notes ASAP. E.g. https://community.khoros.com/t5/Khoros-Community-Release-Notes/Khoros-Communities-19-7-Release-Notes/ba-p/538709#performance Seems the oldes Release Notes still available today is 20.8 which I only found by clicking through the pagination: Release Notes and Info - Page 4 - Atlas (khoros.com)135Views6likes8CommentsCan't tell what is a link and what isn't
I keep getting confused on the Atlas home page feed - there are light grey items included in the feed that are links (username, timestamp of latest activity) and light grey things that conceivably could be links (node name, unread count) that aren't: Ideally all of these would be links. But if they can't be, can the styling at least be adjusted to distinguish between links and non-links?46Views4likes2CommentsMissing a value for a text key? "viewFullDiscussion" appearing for blog post comments
When taken to a specific reply in a comment thread on a blog post (as is done from notifications or email digests), such as: https://community.khoros.com/blog/customerblog/how-we-did-it-upgrading-atlas-to-the-aurora-version-of-khoros-communities/768794/replies/768824 , I see a link to "viewFullDiscussion": I imagine this is supposed to be "View full discussion" This is fine on actual discussion threads; it says "View full discussion" as expected (example: https://community.khoros.com/discussions/studio/particular-action-key-in-bulk-data-api-v-3-0/768722/replies/768793 ). However, on a blog post, there seems to be a missing value for the text key. (Apologies, not sure if this is a core Aurora bug or specific to Atlas... probably core Aurora?)15Views0likes1Comment
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- Feb19
NEW Launching on Communities Aurora Session #2: Preparing to launch | Instructor Led-Training
We are excited to announce live training on Preparing to Launch in Khoros Communities Aurora are coming in February 2025! Wednesday, Feb 19, 2025 Early Session: 7 am CT / 1 pm UTC Late Session: ...Wednesday, Feb 19, 2025, 08:00 AM CSTOnline0Comments