How can I customise a rank notification message?

You can edit the text for this message via the Text Editor in Studio. The text keys you're interested are named:

rankChanged.privateMessage.default.template.subject
rankChanged.privateMessage.default.template.html_content

Please be aware that there is just a single template for all rank notification messages, so you should tailor your message such that it applies in all cases.

Would be nice to have the option to customize every rank message. So you can for e.g. tell the user when they reach a certaind rank, that they now have benn granted a special privilege or something like that.

Madmortem,

Definitely agree with you there. There are actually a couple ideas on our Idea Exchange for this:

http://lithosphere.lithium.com/t5/customer-ideas/Automated-customized-messages-on-each-new-Rank-achieved/idi-p/33893

http://lithosphere.lithium.com/t5/customer-ideas/Custom-Rank-Emails/idi-p/63952

I believe the first one is the one currently being tracked, so if this is something you feel strongly about I'd definitely suggest Kudoing and commenting on the idea!

Edit: It appears the status of the Idea i linked is out of date. Based on this TKB article, it appears this is now possible:

http://lithosphere.lithium.com/t5/support-knowledge-base/Sending-different-rank-up-notifications-for-different-ranks/ta-p/72102