Forum Discussion
JasonL
12 years agoLithium Alumni (Retired)
Hi Anthony,
By any chance, have you try what's mentioned here:
http://lithosphere.lithium.com/t5/support-knowledge-base/Authenticating-via-REST-API/ta-p/61862
--Jason
- anthony12 years agoHelperI'm not sure...I get an "access denied" when I click that link ;) I'll see if I can find access it another way and let you know.
- anthony12 years agoHelperIt looks like I may need support access to see that documentation. We are new to Lithium via an acquisition and I'm trying to get up to speed. Still no luck with access, but I'll keep at it.
- anthony12 years agoHelperWell...I got access to the link above and unfortunately, it didn't help. It confirmed that I've been doing the correct things, but still getting 'User authentication failed.'
Via a browser everything is fine if I log into the portal, but with REST API login, no luck. I'm completely stuck and unsure how to proceed. Are there log files or some other indication of what is failing?