Forum Discussion

anthony's avatar
anthony
Helper
12 years ago

Need the secret to the REST API login method using username/password.

Tried both GET and POST, set "Make REST API calls with read access" to 'grant' for the user, tried with both an Admin user and a basic user...   I can execute API calls in a browser after I log in,...
anthony's avatar
anthony
Helper
12 years ago
It looks like I may need support access to see that documentation. We are new to Lithium via an acquisition and I'm trying to get up to speed. Still no luck with access, but I'll keep at it.
anthony's avatar
anthony
Helper
12 years ago
Well...I got access to the link above and unfortunately, it didn't help. It confirmed that I've been doing the correct things, but still getting 'User authentication failed.'

Via a browser everything is fine if I log into the portal, but with REST API login, no luck. I'm completely stuck and unsure how to proceed. Are there log files or some other indication of what is failing?