Reply "Collision detection"
Since our Super Users asked for it I cobbled together this widget. It's not perfect, but it seems to be working. I asked Lithium to add a custom field for messages, so I can save a state of who is c...
Forum Discussion
PerBonomi Your code is suggesting that this component will only show to a super user if other super users are responding to the same topic.
Wendy_S Your screenshot though suggests that it will show to super users if any community member is responding. Is that correct?
I actually favour the variant where only SUs see other SUs responding as the second variant seems quite intrusive to almost the level of monitoring members' behaviour. Also usually the SU's / staff's worry most of the time seems to be to respond to a topic another SU/staff is responding to and not necessarily normal "mortal" members.
ClaudiusH wrote:
@PerBonomi Your code is suggesting that this component will only show to a super user if other super users are responding to the same topic.
@Wendy_S Your screenshot though suggests that it will show to super users if any community member is responding. Is that correct?
I actually favour the variant where only SUs see other SUs responding as the second variant seems quite intrusive to almost the level of monitoring members' behaviour. Also usually the SU's / staff's worry most of the time seems to be to respond to a topic another SU/staff is responding to and not necessarily normal "mortal" members.
You are right Claudius. I like PerBonomi set up a lot too so we might reconsider.It will usually be another expert or agent responding and not a user. But again, I get the point as well.
Cheers!
