About Aurora Email Notifications
As a community member, you receive email notifications for different types of activity across the community.
To manage your email notification preferences, see Manage Follow and Notification preferences for your account.
Email notification triggers
Email notifications may be sent in a variety of situations. Some may require action while others may be purely informational. Below are descriptions of the notifications you may receive. More email notification types will be available in future releases.
Community member notifications
Notification |
Description |
New Accepted Solution |
A post is marked as a solution on a topic a community member is following |
Accepted Solution Reminder |
Reminder to check answers on content and to mark applicable posts as solutions |
Answer Accepted as Solution |
A post is marked as a solution on a topic a community member created |
New Follow (Digest) |
Daily or weekly digest that provides updates from the community member’s followed content |
New Follow (Immediate) |
Immediate notification that provides updates based on the community member’s email notification settings |
Group Email Invitation |
Member or non-member is invited via email to join a Group |
Group Join Request |
Group owner is notified that someone has requested to join their closed Group |
Group Membership Accepted |
Community member is notified that they have been accepted into a Group |
Group Membership Denied |
Person is notified of being rejected entry into a Group. Group owners can add an optional description explaining the reason the person was rejected. |
Group Private Message Invitation |
Community member is invited to join a Group. They receive a private message invitation to join and an email notification for the new private message. |
New Private Message |
Community member receives a new private message in their Inbox |
Private Message Sent |
Admin is notified when a broadcast private message is delivered |
Private Community Invitation |
Person is invited to join the community by email and receives instructions on how to register via email |
New Like |
Community member receives a like on their content |
New Content Mention |
Community member’s content is mentioned by another user |
Member Mention |
Community member is mentioned by username by another person |
Email Address Change Confirmation |
Community member attempts to change their email address (non-SSO authentication) |
Forgot Password |
Community member begins the Forgot Password flow |
Confirm Registration |
When registered, community member confirms their email address in this notification to complete the registration process (non-SSO authentication) |
Email Verification Required to Publish Content |
Community member attempts to publish content when their email address is not verified |
Email Address Verification |
Community member requests the verification email to be resent |
Rank Change |
Community member achieves a new rank |
Event Email Invitation |
Member or non-member has been invited to an event |
Event Private Message Invitation |
Member or non-member is invited to an event. They receive a private message invitation and an email notification for the new private message. |
New Badge |
Community member is granted a new badge |
Admin-only notifications
Notification |
Description |
Abuse Report Notification |
Admin or moderator receives a report of abusive content, private messages, or member profiles. |