As a community member, you have control over your personal information and can perform these PII-related tasks:

• Retrieve PII
• Delete PII
• Delete device-related information

Retrieve Personally Identifiable Information

To view and edit your PII data:

1. Sign in to Community.
2. Open the Account menu and click My Settings.
3. Click Security & Account.
4. In the Download Data section, click Posts & Replies to download a copy of your community contributions and/or Personal Information to download your personally-identifiable data.
   

Delete Personally Identifiable Information

To delete your personal data, you need to close your community account:

1. Sign in to Community.
2. Open the Account menu and click My Settings.
3. Click Security & Account.
4. In the Close Account section, click Close Account.

Admins Only: You can delete personal data for a member's account in these ways:

• Admin Close Account: Admins with elevated permissions can close member accounts directly from Community Admin. Learn how to close member accounts.
• Community Member Close Account: You can also delete a user’s PII directly from the user's profile in the community.

When PII deletion is initiated, a member's profile is permanently anonymized, and their content is attributed to an “Anonymous User.” The “Anonymous User” has a standard username and a default avatar to distinguish the profile from other users. The deleted data includes only the PII of the user, while the user's contributions (posts, comments, kudos, and so on) will be maintained as and associated with an anonymous user.

Delete device-related information

As a member, you can opt to delete device-related information from your account, specifically the IP addresses that have been used by this account and the mobile device associated with the account.

To delete personal device information from your community account:

1. Sign in to Community.
2. Open the Account menu and click My Settings.
3. Click Security & Account.
4. In the IP Addresses section, click Delete ALL IP Addresses.
   
   Note: If you delete your Device ID, you will no longer receive notifications. Notifications will be restored the next time you sign in to the community.