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Launching on Khoros Communities: Session #1: Why Communities Aurora? | Instructor Led-Training
...pm UTC In today’s ever changing digital world, to retain and keep customers satisfied, customer engagement tools must be ever evolving, most importantly your engagement communities. Aurora delivers a...
LynnT
1 year agoPlace Events & Webinars
Khoros Communities
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2023 Customer Awards: PowerSchool - Best-in-Class: Community
...pportunities for both self-help and direct support features. 2. How did the community get brought to life? Was there executive/business/stakeholder buy-in? What was the process to gain this buy-in? How wa...
jamiemccardle
3 years agoPlace Past Customer Award Submissions
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2021 Customer Awards: Orange Spain - Best-in-Class: Care
...hallenge in our service was concentrate many diferrent channels in one platform in order to take advantage from our multi-brand agents who always have to moderate threads, give feedback and handle c...
gretceballos
5 years agoPlace Past Customer Award Submissions
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2021 Customer Awards: ReachOut - Small but Mighty
...embers. However, analysis of behavioural data - visits and pageviews versus member registrations and posts/replies - showed that there was a range of differentiated engagement segments, with many young p...
Nadiner
5 years agoPlace Past Customer Award Submissions
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2023 Customer Awards: AARP - Best-in-Class: Community
...pinion or help is required. They are also the first ones to come to AARP when brand involvement is needed. 2. How did the community get brought to life? Was there e...
mippwolve
3 years agoPlace Past Customer Award Submissions
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15.3 Release Notes
...n communities using Top Level Categories with the Show community name in breadcrumb links setting disabled, the community name was still being displayed in the breadcrumb. This display issue has b...
JohnD
11 years agoPlace Release Notes & Updates
communities classic
release notes
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17.5 Release Notes
...hannel. The new Case Portal is one way we enable you to unify your digital customer support experience and funnel customer engagement into the community. Support Case Portal Customers w...
JohnD
9 years agoPlace Release Notes & Updates
communities classic
release notes
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