13 ResultsMost relevant2021 Customer Awards: ReachOut - Small but Mighty...een championing wider access to mental health support since our online service was launched more than 20 years ago. Everything we create is based on the latest evidence and is collaboratively d...2021 Customer Awards: Orange Spain - Best-in-Class: Care...njoy our fixed, mobile and television services. Contact: Gretel Ceballos Title: Senior Online Services Specialist Related URLs: https://twitter.com/orange_es https://twitter.com/jazztel_es h...2023 Customer Awards: AARP - Best-in-Class: Community...here Online Community members engaged with one another. Every day there would be themes and “song challenges” that required members to write in song titles. The activity was hugely popular, generating n...2021 Customer Awards: SANE Australia - Small but Mighty...5 minutes per session on the online peer Forums The secondary benefit to arise from this project was SANE’s ability to learn. This project was designed as a pilot, to test and learn how we, a...2023 Customer Awards: Qlik - Best-in-Class: Community< Company: Qlik Company background: Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. O...2023 Customer Awards: Qlik - Best-in-Class: Digital Customer Service Company: Qlik Company background: Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. O...Agent Performance Table: Advanced Product Webinar...esponses Meeting TAR SLA Agent Performance Online Agents Live Only Assigned in Offline Agent Queues Live Only Agent Performance Agent Handle Time Agent States Live W...2021 Customer Awards: TymeBank - Keep Calm and Carry On...nd respond to all social media queries from customers who were taking to online channels to ask questions regarding the bank’s offerings and digitally transacting on their accounts. Contact: L...Enough is Enough: A Manifesto for Social Media Marketing...ffort, and resources – so why waste all of that on “post and pray” tactics when there’s data and tools at our fingertips to help us make sense of it all? The answer is simple: t...2020 Customer Awards: Microsoft - Keep Calm and Carry On...he current public health advisories brought about by COVID-19, online community has become one of the few remaining ways to drive technical and professional learning opportunities for our community. We k...