Aurora: Review posts reported as inappropriate
You should periodically review posts and replies (comments) reported as inappropriate and captured in the Abuse management tab. Based on this, you can take necessary action to the posts and recover any posts mistakenly reported as inappropriate.
To view posts captured in the Abuse management tab:
- Sign in to your community as an Admin or Moderator.
- Open the Account menu and go to Manage > Abuse.
- Go to Filters and select Member under Reported By.
The Abuse tab is listed with posts that are reported as inappropriate from members. - Click the Title of any post to review the content.
A dialog window displays the title of the post and the available actions you can take on this content.
You can:
- Navigate to the post to view the content
- Confirm the reported post as abuse
- Ignore the abuse if the post is mistakenly reported as inappropriate
- Mark the post as spam. When you mark the post as spam, the post is removed from this list and the community, and moved to the Spam management tab.
Using Filters, you can further filter posts based on Keyword and Author:
Updated 5 months ago
Version 12.0