cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Find general information and information about Khoros Support team policies and procedures here.
24 posts
Still have questions? Contact Khoros Customer Support and see product status updates here.
Category Activity
Create New Post
JennC
Cookies are small data files stored in web browsers to track usage and enable useful services and features on Khoros Communities. This document provides information on the standard...
7
20
LithiumPrivacy
Data Location & Subprocessor Guide Khoros has offices in the USA, the EU, the UK, India and Australia. These offices may have access to customer personal data for support and engin...
0
1
TreyW
Question How can I activate/deactivate users to view and submit cases through the case portal? Answer To activate a case portal user, please create a case by emailing support@khoro...
0
2
MelA
To help determine what Khoros considers a valid Severity 1 scenario, we've put together the following examples for you. Please see the attached document.
0
0
NoraG
Question What is Khoros's Bug Process? Answer Khoros handles all incoming issues through our Support team. Our article on how to report an issue is available here. During the triag...
2
1