DaveEv
Khoros Staff
Joined 17 years ago
User Profile
User Widgets
Contributions
Re: Problems with creating a custom Analytics report
Hi CKummer - At present we do not support the extraction of the Care URL--only the native post permalink (to Community, Twitter, Facebook, etc.) But...which one are you asking for?The publis community link (permalink) or the conversation link internal to Care? Yo want your report subscribers to see the public (permalink) post, yes?Re: Anyone else having frustration getting updates from Khoros?
HiCyJervis- I have "role" in addition to "rank" on my hit list -- totally agree it should be there (and should have been from the point we added rank.) I've asked our team to prioritize this--it's a pretty simple add (same scope as adding the community email to author tagging rules, which we did last month.) DRe: 2023 Customer Awards: MYOB - Holistic Customer and Digital Engagement
Hiselvaganapathy- This is so great to read, wow! I'm really happy that you are finding Manage View useful: the way you are using it is exactly the way I had envisioned our customers using Manage View with complex mutli-channel work streams. Thank you so much, and let me know if I can assist you. Dave Evans Director, Product Management, Manage ViewRe: Update on Atlas Ideas boards management - feedback welcomed!
My preference is not to archive anything, yet. Instead, let's use Response to sort and prioritize, assigning specific ideas to the relevant product team. That team can review, comment, archive if duplicate, etc. Our customers have waited far too long for ideas to be properly reviewed, and to indicate that "there are so many we need to archive" is simply (imho) not the way to show our appreciation for the time they took to offer these ideas.
