Hi @i_am_ryan -- happy to connect with you at Engage -- and anyone else with a support-style community. We've certainly learned a lot (and are continuing to learn) on our journey. Chris Hemedinger @ SAS --  https://communities.sas.com ... View more

In Outlook, if you group by Subject line instead of by Date, you'll get that subject-level threading effect. Still, it's not the same as native e-mail conversations because the e-mail notifications don't support the concept of one message being a "reply" to another.   ... View more

At SAS, we challenged our members to create Valentine's Day Greetings using our products.  We published the challenge in a blog and collected the entries on the communities.  This was on the heels of a communities thread in which a member asked for help in creating a marriage proposal using the SAS programming environment.  (She said YES.)   We received some great entries!  Examples included.   Love signal is strong Inspired by Robert Indiana artwork ... View more