CaseyM
Khoros Alumni (Retired)
Joined 7 years ago
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Khoros Social Marketing: Training Videos and Coaching Sessions
To enhance your social marketing expertise , we offer a comprehensive suite of world class training videos and unique product coaching sessions. Our tailored resources are designed to guide you through every step of your learning journey, from foundational concepts to advanced features. By leveraging our expert-led-training & personalised coaching, you can unlock the full potential of our social marketing product and achieve remarkable results. Khoros Social Marketing: Start your journey here Social Marketing Admin Hub: Admin Training Videos Getting Started as an Admin Admin Tab Navigation Structured Labels Approvals Personal Settings Marketing Integration Admin Product Coaching (1-on-1) Sessions Admin Panel Overview Link Tagging Overview Social Marketing Analytics Hub: Marketing Analytics Training Videos Introduction to Marketing Analytics Analytics Dashboard Data Exports Talkwalker and Marketing Dashboards Inbox and Moderation Marketing Analytics Product Coaching (1-on-1) sessions Customising Your Dashboards Ads Analytics Overview Social Marketing Publishing Hub: Publishing/Agent Training Videos Getting Started as a Marketer Personal Settings Content Center Publish a Message using Social Marketing Instagram Publishing Marketing Calendar Tips and Tricks Approvals Organic Posts Vs Ad's Paid Promotion vs Paid Boost Best Performing Reports Publishing Product Coaching (1-on-1) sessions Content Center Overview Publishing to Instagram Don't see the session you need? Sign up for a 20-minute Q&A Coaching session if you have specific questions for Khoros Social Marketing. Register for Khoros Academy, our new on-demand learning platform currently in Early Access.15KViewsSign in to react to this post4CommentsKhoros Communities: Trainings and Coaching Sessions
To enhance your communities expertise, we offer a comprehensive suite of world class training videos and personalized coaching session. our tailored resources are designed to guide you through every aspect of building and maintaining vibrant communities, from foundational concepts to advanced engagement strategies. By leveraging our expert-led-training and customised coaching, you can unlock the full potential of Khoros communities and create exceptional experience that drives meaningful connections and results. Khoros Communities - Aurora: Start your journey here Product Coaching (1-on-1) Sessions Introduction to Aurora Aurora Community Settings Overview Aurora Community Designer Overview Aurora Community Analytics Overview Aurora Community Content Moderation Aurora Roles & Permissions Deep Dive Aurora Spam Management Best Practices Approaching Aurora in Analytics Aurora Community Experience Survey Don't see the session you need? Sign up for a 20-minute Q&A Coaching session if you have specific questions on the Khoros Communities - Aurora Platform. Aurora Training Videos Exploring Settings within Aurora (For New Admins) Khoros Communities - Classic: Start your journey here Classic Communities Admin Hub: Admin Training Videos Getting Started as an Admin Community Bulk Archive Content Admin Product Coaching (1-on-1) Sessions Admin Console Overview Introduction to Communities Classic Communities Analytics Hub: Classic Community Analytics Training Videos Getting Started as an Analyst Analytics Advanced Filter Community Analytics Personalization Classic Community Analytics Product Coaching (1-on-1) Sessions Community Analytics Overview Classic Communities Moderators/Managers Hub: Classic Community Moderation/Manager Training Videos Getting Started as a Manager Building Community Structure Introduction to TKB and Blog Workflow Article Dashboard Article Workflow Blog Dashboard Community Events 3-step workflow for Blogs Getting Started as a Moderator Moderation in Manage View - Care/Community Classic Community Moderation/Manager Product Coaching (1-on-1) Sessions Moderation Tips & Tricks Spam Management Roles & Permissions Deep Dive Group Hubs Studio Overview Events Overview Classic Communities Developer Hub: Classic Community Developer Training Videos Getting Started as a Developer SDK and Freemarker in Community - Tech Stack and Customization Community Events Studio Component Help Resource Center Community Classic Community Developer Product Coaching (1-on-1) Sessions Khoros Communities Search Tools Community Syndication Blogs & Knowledge Base Workflow Don't see the session you need? Sign up for a 20-minute Q&A Coaching session if you have specific questions on the Khoros Communities - Classic Platform.ViewsSign in to react to this postCommentsKhoros Care: Trainings and Coaching Sessions
To enhance your Khoros Care expertise , we offer a comprehensive suite of world class training videos and unique product coaching sessions. Our tailored resources are designed to guide you through every step of your learning journey, from foundational concepts to advanced features. By leveraging our expert-led-training & personalised coaching, you can unlock the full potential of our care product and achieve remarkable results. Khoros Care: Start your journey here Care Admin Hub: Admin Training Videos Getting Started as a Care Admin Welcome to Atlas Case Portal Agent Queue Configuration Smart Views Work Queues Care Analytics Dashboards Welcome Response NPS/CSAT Secure Forms Using Secure Forms as an Agent Using Agent- Introduction to Tags Welcome to Manage View Introduction to Brand Messenger Modern Chat Widgets Admin Product Coaching (1-on-1) Sessions Tags: The Foundation of Care Mastering Smart Views Secure Forms Agent Assist for Admins Care Analytics Hub: Analytics Training Videos Getting Started as a Care Analyst Care Analytics Dashboards Care Analytics Widgets Care Analytics- Agent Performance Widget Agent Activity Metrics Part 1 Agent Activity Metrics Part 2- Handle Time Analytics Product Coaching (1-on-1) sessions Customizing Your Care Analytics Dashboards Understanding Agent Activity Metrics Sentiment Analysis in Khoros Care Introduction to Agent Assist in Care Analytics Care Management Hub: Management Training Videos Getting Started as a Care Manager Agent Queue Configuration Welcome to Manage View Working with Manage View Columns Bulk Action in Manage View Moderation in Manage View ( Community+Care Customers) Manage View Product Coaching (1-on-1) sessions Manage View Use Cases Overview Manage View for Community Moderation Care Agent Hub: Agent Training Videos Getting Started as a Care Agent Using Agent View in Conversation Agent View Product Coaching (1-on-1) session Introduction to Agent View Don't see the session you need? Sign up for a 20-minute Q&A Coaching session if you have specific questions for Khoros Care. Register for Khoros Academy, our new on-demand learning platform currently in Early Access.ViewsSign in to react to this postCommentsRe: Overview of February 7th Outage
Hi llucas and EricaL. Thank you for raising your hands regarding the Social Marketing mobile app. Login access to the mobile app has been reinstated for customers that use SSO for login. At this time, for non-SSO customers, you can access the Social Marketing product through your mobile browser. While this does not support the Instagram mobile publishing workflow, this does grant you access to all the standard features and functionality you have on the desktop version. Our engineering teams are working diligently to align recent security enhancements from our platform with the mobile app for non-SSO customers. We understand this has an impact on your publishing workflow and we greatly appreciate your patience and understanding. In the meantime, I recommend subscribing to the Khoros Status Page for the most recent news and updates regarding products and the mobile app.ViewsSign in to react to this postCommentsRe: Instagram Multi-Channel Publishing is Live!
Woo! So excited to have Instagram in the multi-channel publishing family 💖ViewsSign in to react to this postComments
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