Khoros Customers, Microsoft and Autodesk, have developed some new and innovative ways to bridge connections between their own product communities and external public communities. With the help of Khoros and technology partner iTalent Digital, they’re able to span communities and social channels to share more content and ideas to more users.
We asked them to join an interactive panel with us to discuss:
Their winning techniques for boosting value and user engagement without increasing headcount
The specific technologies they use to manage content across multiple communities, social channels and web properties
How they’ve removed language barriers so users and experts can seamlessly collaborate
Register to attend the virtual panel and live Q&A on September 29th at 11am CT. If you can’t make it, we’ll send out the recording after.
... View more
Mature, advanced communities are much more than a support forum. They thrive because they engage people to share knowledge, experiences, and resources.
Building a strategic community that drives customer experience, product use, and operational efficiency is not easy, but it’s also not out of reach. It can have a broad, meaningful impact across your company.
So what are the key characteristics that define a strategic and mature online community? We’re sitting down with Rachel Happe from The Community Roundtable to discuss their State of Community Management Report for 2020 and what they found when comparing Khoros Communities to other advanced online communities.
During the webinar, we’ll discuss:
How strategic maturity comes from visibility and connection to multiple teams
Influence of operational investments and good governance
Connection between community engagement and value
Join @JacobBo and Rachel Happe on September 17th at 11am CT to learn more.
Save your seat here
... View more