Aurora Product Coaching Session: Spam Management Best Practise
Khoros Communities platform offers several settings and features that allow you to mitigate Spam in your community. Join ourSpam Management Best Practice coaching session to identify, filter and deal with spam effectively. Our coaching session will guide you through the practical tips and techniques to help combat spam and help maintain the hygiene of your community. Topics covered in the coaching session Overview of Aurora spam settings and functionality Manage Content dashboard related to spam management and its features Using roles and ranks to configure permissions to check spammers Content Filters Best practice tips Notes - Admin permissions are required to conduct the call. 👉Click here to Sign Up 👈 Don't see a time that works for you? Please either reach out to your CSM or email the Product Coaching team directly atproductcoaching@khoros.com. Related Resources Enable Spam Management Community Spam Management Review Posts Captured as Spam Khoros Academy: Communities Moderation Essentials Khoros Academy Instructor Led Training: Spam Management for Communities AuroraAurora Product Coaching Session: Community Settings Overview
Are you new to using Community Settings, need a refresher or have recently been tasked with administrative duties for your Community? Click Here to Sign Up for this introductory 1-on-1 coaching session that will provide you with a high level overview of how to navigate and use the Community Settings tool.Aurora recommended font and image file types and sizes
Throughout the Aurora community, you’ll find many different features that support images, such as page templates, ranks, and badges. Below, you'll find required and/or recommended sizes and file types for various features. Avatars Admins: SVG, JPG, or PNG format Square image required Minimum recommended dimensions: 300px square Badges PNG or SVG format Note: SVG images might not currently load properly in email notifications. Minimum recommended dimensions: 240 px square Custom fonts TTF, WOFF, or WOFF2 format Favicon PNG format Minimum dimensions: 512 px square Hero banner image JPG or PNG format Maximum recommended size: 2000 x 600 px or a similar ratio An image without text or logos is best; the hero area is designed responsively and the visible area may change based on viewport. Logo PNG or SVG format Size is flexible; you can update Logo Height within Designer > Page Templates > Header & Footer. Content images Blog banner images Otherwise, use a large, quality image and it will be resized for you. JPG or PNG Recommended dimensions: 800 x 500px Post images JPG or PNG Member has a choice on size; image will be resized on upload. Place avatars SVG format 400px square Ranks PNG or SVG format Uploaded images are converted to 16 pixels in height and up to 100 pixels in width wherever they appear in the community (square images will be 16 px by 16 px). Note: Your image will be scaled to fit the supported dimensions, so we don’t recommend using a really tall image as it will be difficult to see when it’s scaled to 16 pixels high.Flood controls for Aurora communities
With Khoros, there are limits on how often people are allowed to post, upload images, videos, and attachments, tag content, send private messages, and other community actions before triggering flood controls. Flood controls are in place to help combat potential spam. Note: Those with the Administrator and Moderator role are exempt from flood control restrictions; these thresholds affect only regular members. The following table lists the default flood rate settings for various actions performed by the member within a specified period of time. Actions Flood Controls Post content A member can't post more than: 3 posts in 30 seconds 15 posts in 10 minutes 50 posts in an hour Send Private Messages A member can't send more than: 1 private message in 30 seconds 5 private messages in 10 minutes 20 private messages in an hour Upload Images A member can't upload more than: 100 images at a time 1000 images per day 1000 images in the community Upload Videos A member can’t upload more than 50 videos per day in the community. Upload Attachments Members can’t upload more than 100 attachments per post per day. Like content A member can't give more than: 50 likes per minute 500 likes per hour 5000 likes per day Tag content A member can’t add more than: 20 tags per minute 500 tags per hour 5000 tags per day Mention people A member can’t mention more than 10 members in a single post. To configure these flood controls, contact the Support team.Take a tour of Aurora
Welcome to Aurora. We've put together this video training course to help you get familiar with key features and concepts about Khoros' re-imagined Community Experience. This 12-video series is grouped by four community roles: Managers Moderators Developers Members The entire course takes about 1 hourto complete. Note: We will be updating these videos and adding new ones as we continue to roll out new Aurora features. Subscribe to this article to be notified when new videos are available. Community Managers Community Overview Building your community structure Designing your site Configuring feature settings Roles and permissions Gamification Measuring success Community overview (3:49) Building your community structure (6:03) Designing your site (7:54) Configuring feature settings (4:52) Roles and permissions (4:51) Gamification (4:23) Measuring success (3:08) Community Moderators Moderating your community (9:14) Community Developers Getting Started as a Developer Getting Started with Handlebars Creating Handlebars GraphQL API Getting Started as a Developer(4:58) Getting Started with Handlebars(6:56) Creating Handlebars(4:20) GraphQL API (3:54) Community Members Personalize your community experience Getting around and finding the content you want Contributing to the community Using your inbox Personalize your community experience (3:45) Getting around and finding the content you want (1:54) Contributing to the community (4:55) Using your inbox (2:46) What to read next: Getting Started as an Administrator Getting Started as a Community Manager Getting Started as a Site DesignerAbout Khoros Community: Aurora
Aurora is Khoros’ re-imagined Community experience that leverages more than 20 years of experience and learnings in the digital community space.Aurora delivers a sleek, modern, high-performance UX framework that adheres to community best practices while still giving brands complete flexibility to make changes or updates to address their specific needs.While built on the same platform as Khoros Community: Classic, Aurora includes significant changes in the new framework.
