[North America] Khoros Roadmap Webinar
Tuesday, May 17 | 11 am CT / 9 am PT / Noon ET [RECORDING] Join us as the Khoros product marketing team shares recent innovations to the Khoros Digital Customer Engagement platform. We will walk through upcoming releases on our roadmap, live Q&A. We can’t wait to chat with you! Open to Khoros customers.Khoros Roadmap Webinar
Learn about our recent product enhancements and check out what’s coming soon. Watch the roadmap webinar now Join us as the Khoros product team shares recent innovations to the Khoros platform and walks through upcoming releases on our roadmap. There is plenty of time for Q&A, and for the first time ever, live breakout sessions to go deeper on the topic you care most about. We can’t wait to chat with you! In this webinar you’ll: Learn about key innovations and investments across all Khoros products Dive deep in one of three breakout sessions on our roadmaps for Social Engagement, Digital-First Care, or Community Ask our product leaders about our current and future innovation during a live Q&A Speakers: Sejal Amin, Chief Technology Officer Ryan Studer, Vice President, Product Justin Fellers, Principal Product Manager Sofie Pompa, Senior Director, Product Management Rahul Hari, Senior Director, Product Management Dave Evans, Product Manager, Engagement Manager Dianni Ortegon, Product Manager Rob Kime, Staff Product ManagerKhoros Communities: Reward & Recognition Webinar
Check out our Product Webinar for Khoros Communities on Reward & Recognition on demand! During this webinar, experts from both Pandora and Khoros cover the advanced elements of Rewards and Recognition in Khoros Communities. Learn about effective recognition initiatives that encourage community users to participate in a more meaningful way, bringing you closer to your goals of an active and valuable community of users! Join us for a 45-minute session as we share details on the best types of rewards for your community, how to find and select your formally recognized users, and how to strategize your approach to gamification. You will walk away with: Use-cases on out-of-the-box gamification metrics Mastery of superuser programs Expertise in building a strategy to launch and expand on your recognition programs Ask us anything during a live Q&A! Speakers: Larry Imgrund, Senior Community Strategist | Khoros Erick Linares, Community Manager + Social Care | Pandora Get a head start on all the upcoming information in the Atlas Series: Reward and Recognition!Aurora Product Connect: Badges
The Aurora Product Connect: Badges webinar is now live on demand! At Khoros, we are researching and developing the next iteration of Badges for Aurora. You are invited to a conversation with Larry Imgrund (Product Manager) and Keith Mitchell (Principle Product Designer) to discuss the Badges feature. You will get a sneak peek of what’s new with Badges in Aurora as well as the design so that you can provide your feedback to help inform & shape the product development The agenda: Review of Badges in Classic Detailed view into creating Badges for Aurora Sneak peek: Badges design Q&A + FeedbackKhoros Communities: How to Choose and Promote Metrics for Success
Watch our Khoros Communities product webinar on demand! We are all familiar with how hard it is to run a community. Managing the breadth and depth of human interactions is a full time job. Only 36% have executive buy-in for their community programs! So how do you define success? It is different for each community, but Khoros can provide overall health metrics alongside specific metrics for your community. During this 45 minute webinar, a Product Manager will help you choose and promote all the right metrics to define community success. You will walk away with an understanding of: The challenges that come with metrics Overall health KPIs Metrics by community strategy Plus the opportunity to ask questions during a live Q&A! Speakers: Jacob Borgeson | Khoros Community and CX Product Marketing Sudheesh Nair | Khoros Product Manager, Analytics and Community Experience Claudius Henrichs | Dataiku Head of Community Get a head start on all the upcoming information with Discovering Business Value within a Community in Khoros Communities https://khorossurvey.gainsightcloud.com/v1/sites/successemailoptin/SurveyResponse?at=1I0025DXE6KKG8JCV1X99MB4FR4IKYPCRO2S&utm_medium=email&utm_source=customer-engagement&utm_campaign=Paid-organic-reporting-webinar Stay connected with a monthly round-up of Khoros news, updates, and tips!Launching on Khoros Communities Session #2: Preparing to launch | Instructor Led-Training
Recording from this live webinar can be found in Khoros Academy: https://academy.khoros.com?C=20754320 *Please log into Khoros Academy prior to accessing the recording link above. If you do not yet have access to Khoros Academy, you may access the recordings via the links below: https://videos.khoros.com/watch/RUGbG1PNGnoKnfVp652tPG? https://videos.khoros.com/watch/bvsjwpPsRQtutfYi8ZSqUj?%20 Q&As from the recorded session are attached below. Wednesday, Feb 19, 2025 1pm UTC and 9pm UTC In today’s ever-changing digital world, customer engagement tools—most importantly, engagement communities—must evolve to retain and keep customers satisfied. Khoros Communities Aurora delivers a sleek, modern, and high-performance system that adheres to community best practices while still giving brands complete flexibility to make changes or updates to address their ongoing needs. In this session, focussed on the Initiation and Planning phases of the launch/upgrade process, you will learn about: The Initiation and Planning phases and project timeline General tasks to complete prior to and during the Initiation and Planning phases Internal resources your team needs to launch on Khoros Communities Whether you are preparing for your upgrade to or launch on Khoros Communities Aurora or simply learning more about the process, we are here to help. Missed the first session in this series? Review the Q&A and access recording here.Launching on Khoros Communities: Session #1: Why Communities Aurora? | Instructor Led-Training
Recording from this live webinar can be found in Khoros Academy: https://academy.khoros.com?C=19907878%20 *Please log into Khoros Academy prior to accessing the recording link above. If you do not yet have access to Khoros Academy, you may view the recording https://videos.khoros.com/watch/7zDgFwP3tJn4fNqJGCCxqW?. Q&As from the recorded session are attached below. Tuesday, Dec-17-2024 1pm UTC and 9pm UTC In today’s ever changing digital world, to retain and keep customers satisfied, customer engagement tools must be ever evolving, most importantly your engagement communities. Aurora delivers a sleek, modern, and high-performance system that adheres to community best practices while still giving brands complete flexibility to make changes or updates to address their ongoing needs. In this live training, you will learn how to: Identify the value of Aurora Have an understanding of the overall process for upgrading to Communities Aurora. Whether you are looking to prepare for your launch on Aurora or simply learn about the top features of Communities Aurora, we are here to help!Khoros Communities Dev Lab | Virtual Meetup
Whether you missed it, or want to see it again, the Khoros Communities Dev Lab is now available on demand! Rewatch this developer meetup that includes insights from product leadership about the Khoros Communities: Aurora SDK, a live Q&A session. Please post any other questions you have in the comments below, and be sure to let us know what topics you want to discuss next time. Resources https://developer.khoros.com/khorosauroradevdocs/docs/react-and-graphql-in-aurora Khoros Communities Now, Next, Later Aurora Release Notes Aurora Upgrade Playbook Aurora Learning Atlas Discussion that led to this fantastic eventKhoros Communities: Creating a Content-Rich Community
Check out our Khoros Communities Creating a Content-Rich Community webinar now on demand The most valuable communities are a treasure trove of content, created by both community managers and members. Join us for a jam-packed session with community strategist and content consultant Kelly Stocker. During this 45-minute presentation, we’ll cover what content you should be adding regularly to your community, how to mine user contributions for max value, and dig into the platform features critical to success. You will walk away knowing: Strategies for leveraging user-generated content Path forward on content creation + sample content calendar Where to find data to build the right content Platform learnings to facilitate a content-rich community Answers to your questions during a live Q&A Speakers: Kelly Stocker | Khoros Community Strategist Can’t attend live? That’s ok! https://khoros.zoom.us/webinar/register/5616287767050/WN_-rapnsS_T2OCsMBE0bQf9QKhoros Communities: Showcasing your product's value
Check out our Khoros Communities: Showcasing your product's value webinar now on demand! In our digital-first world, customer interactions are shifting from in-person to digital conversations. Now more than ever, meeting your customers where they are and finding insight into their product lifecycle is critical Join our 45 minute session covering Product Associations and Product Mentions as a tool in your belt to help customers talk about the products that they love. You will walk away knowing how to: Organize conversations around the products your customers love Understand the conversation and see what your customers are saying about your products Turn Brand love into loyalty - use community to cross sell and drive revenue Provide in the moment guidance from the community on your product pages, providing helpful tips and tricks Speakers: Ray Crick | Khoros Product Manager Arnaud Lerondeau | Khoros Senior Solutions Consultant
