To bolster the security and integrity of your community platforms, we are rolling out AWS Bot Control for all Khoros Communities customers this month. This AI-powered solution is designed to detect and block malicious or unapproved bot traffic, safeguarding your platform against scraping and unauthorized access while maintaining optimal performance.
We’ve rigorously tested this update to ensure a seamless deployment with minimal impact on legitimate users, ensuring there’s no associated downtime. Should you notice disruptions to approved bot traffic, such as crawler integrations, please contact support to request an exception classification.
This initiative underscores our commitment to providing a secure and reliable experience for all Khoros Communities. For more information about AWS Bot Control, refer to Amazon’s documentation.
While AWS Bot Control offers an efficient way to battle spam from bots, there are additional tools and strategies available. For more information, check out the following resources:
- About Khoros Communities Classic spam management tools
- About Khoros Communities Aurora spam management documentation
- Recap how to mark, report, and manage spam posts with this on-demand Instructor-Led Training on Spam Management
- Sign up for 1-to-1 training in Aurora spam management with our new product coaching session
Note: This update is for communities on AWS.
