About Aurora Ideas
Your customers may have ideas about how to make your products better, from minor enhancements or a completely new feature. Khoros Ideas enables you to capture these customer ideas, let other members vote on these ideas, and share these ideas with your internal product teams.
By enabling members to submit their own ideas, you are encouraging them to be thought partners with your company and stand out among their community peers. Submitted ideas are reviewed by your internal teams and assigned statuses (for example Under consideration, Accepted, or Declined) so everyone in the community can track the idea’s progress, vote on ideas they like, and even discuss the ideas by posting comments.
What are ideas used for?
Ideas provides members the opportunity to collaborate and innovate with your company.
Ways you might use Ideas include:
- Product enhancements: solicit product suggestions and prioritize them based on real input from your customers.
- Conference panel and keynote topics: make sure your upcoming conference covers the material your customers are most interested in.
- Opinion polls: propose some suggestions and let community members vote for their favorites.
In the community, all members can view ideas and vote on the ones they like.
Here’s how an Ideas board looks:
From the Ideas board, you can:
Members with the appropriate permissions (usually admins) can perform additional idea management tasks: