ContributionsMost RecentMost LikesSolutionsHow to Register for Atlas If you haven't already registered for Atlas, the Khoros community, this tutorial will show you how. Community Training Videos: Navigation, Search & Discussion Styles If you’re new to the Khoros Community or need a refresher, these videos show you how to navigate the community, use search effectively, and explains the different discussion styles. Re: Community Training Videos: Navigation, Search & Discussion Styles ThanksAshaC! We'll work on getting that updated. Atlas Suggestions Submission Guidelines We want this to be the best community it can possibly be. So let us know what you think, or how we can help improve your experience on Atlas by sharing your ideas on the Atlas Suggestions idea board. We also encourage you to share any issues or potential bugs you spot on Atlas in in our Idea board. We actively monitor this area for new suggestions and feedback and will review all the open ideas monthly. Before you get started, make sure you review the following information. Submitting Ideas Search for an existing Idea in the Idea Board. Instead of spending time on creating a post, first search for an existing post that is similar to your idea. We try to make this as easy as possible. When you start typing an Idea Subject in the submission form, we display similar ideas in the dropdown for you to select. If one already exists, simply visit the post, give it a Kudos to indicate your support for the idea, and add any additional conversation or comments to the topic. (If you submit an idea that already exists, we will simply merge the ideas to ensure that conversations are richer.) Draft your new idea and submit it. The more we know about your idea – who it’s for, what the motivation is, and what the actual item is, the more accurate we’ll be when it comes time to prioritize and size it. Be sure to include as much of the following information as possible: The Role: What type of user is the feature for? The Outcome: What is the problem that you are trying to solve or the outcome the user is hoping to accomplish? The Benefit: What is the overall value and importance of the feature? The Context: Any additional information like screenshots or examples from other products is always helpful Subscribe to idea boards and engage with other ideas. You can subscribe to an Idea Board or even specific labels in that Idea Board to be notified of new activity. Simply select that “Subscribe” button on the Idea Board (or Filter by a label and Subscribe), and you’ll be notified of updates. Hint: Check your notification settings to ensure that you are notified when activity happens on ideas you care about. Be sure to share your own perspective on ideas as our product team will review and evaluate ideas with your engagement and feedback as one of the criteria. Status Definitions Below you will find a summary of what each status means. New Suggestion – Brand new suggestions submitted by you and ready to be voted on. Suggestions can include recommendations for new features, areas, issues you noticed in the community, and more. Investigating - Our team has seen the idea and is currently investigating the idea. An idea might remain in this status for several weeks depending on its complexity. Needs Info - We need more information from the author around this idea, what/how/who will this benefit, or if you have an example for how this idea should or has been implemented. On the Roadmap - Ideas will move from Investigating to On The Roadmap when they are actively being developed by our Community team. Declined – While all ideas are appreciated and provide value, we are not able to deliver on all of them. Delivered – The idea has been implemented. Subscribe Atlas Insights blog to keep up with our latest updates. Resolved - If the suggestion was an issue or bug on Atlas, we will use this status to mark it as resolved. How to use Product Mentions and Product Associations Learn about Product Mentions and Product Associations and how to use them in your posts on Atlas. Atlas Single Sign-On (SSO) & Registration for Marketing Customers If you’re a marketing customer and would like to know more about how SSO will affect your access to Atlas, please read this FAQ. Re: Users not receiving Atlas emails Hi jamiemccardleand MariaWesterback, we are going to tweak the email address soon and hopes that will resolve the notification issue. We'll post an update with more details when we have changed the email domain in Atlas Insights Blog as well as in Support Information. Again, we apologize for this inconvenience and hope this fixes the issue. Users not receiving Atlas emails Some Atlas users are reporting not receiving verification or notification emails from Atlas. Community Training Videos: Posting and Engaging These Khoros Community training videos show you how to publish posts, mark replies as solutions, reply to posts, and give kudos. Community Training Videos: Updating Profile, Notifications, & Subscriptions These Community training videos show you how to update your profile, edit your notifications, subscribe/unsubscribe to content and more.