Atlas Community Guidelines
The mission of this online community is to provide a peer-to-peer and direct support channel for people cultivating enterprise communities on the Khoros platform. It is a central for education and thought leadership on best practices, where we also ideate with customers directly on how to improve and extend the product platform.Submitting Support Cases - HTML error
You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error. First - why is it I can't submit a post if I use bold, underline, or bullets? Totally ridiculous. Second - if you won't let me use any or one of the above, WHY IS IT IN THE TEXT EDITOR AS AN OPTION? Third - thanks for making me solve the mystery of whatever html code isn't accepted, instead of yielding an actually helpful error message. I totally have time in my day for this nonsense.
Easier ways to publish content from Madcap Flare
This is a feature request. I'm not sure where feature requests should go. An integration that enables Lithium to work with industry standard technical communication tools (such as Madcap Flare) would be ideal. Either that or information on your recommended ways of doing that would be good. I've yet to see any information about publishing content on Lithium from industry standard technical communication tools such as Madcap Flare.Studio for Dummies (or for those who just have too much going on at once)
As I sat in the developer track classes at LiNC I noticed a familiar expression of the faces of several others who sat around me: excitement and intrigue mixed with a strong look on confusion. Shiny new features... but how do I make it happen!? As one of those wearing that face, I think I know why. Some of us Lithium customers wear A LOT of hats. We're the community manager, moderator, graphic designer, trainer, developer, and many other things. We would love to be able to focus on just one of those things and be a total expert - but that wouldn't be possible. It leaves us an expert in some things, an intermediate in most, and a total newbie in some critical elements. I think many of us can agree that Studio and all things coding tends to be the most difficult. As evident from the developer track and conversations with several Lithium developers, proficiency in Studio and necessary programming languages is a career all in it's own. I'm fairly sure I'm not the only Lithium customer who often finds themselves sifting through dozens and dozens of Developer Community posts trying to make sense of where this code goes, why, and exactly what am I reading. I'm probably also not the only one who has broken their community so badly in stage they held their breath until a rollback actual loaded correctly. I know we can post in the developer community, but I think we're reluctant to clutter that workspace with how-to questions. So, I'd like to suggest an intermediate developer community of sorts. I'd love to see more articles aimed at folks who know how to make changes in Studio, but aren't sure how to work with intricate code; articles on how to make some easy refreshes to the appearance of your community (changing color, logos, headers); and intros to how to write Rest API for components. Can we make it happen?Customer Meet-up's / User Groups -- North America?
Hi all! I see that Customer Meet-up's have gained popularity in Europe, and am wondering if there are plans to introduce a similar group/forum/area for customer's across regions in the US & Canada (JulieHamel ) as well? I am based out of the Denver region, and would love the opportunity to collaborate/network with other Lithium customers close by... even if its just a small group of passionate community pro's getting together for coffee every once in awhile 😉 With the lack of a full-out customer conference (Linc) in the US this year, I bet more customers would be interested (and willing) to begin forming their own regional user groups. I am in the process of exploring starting my own Community User Group for Denver/Boulder folks (whether that be through CMX, meet-up, or some other platform) and figured it was worth checking to see if this was something Lithium was already thinking about. I would be happy to organize and host events at my office, as well (we currently host Agile and C++ meet-up's twice a month)!New message notification
Hi, I got feedback/idea: You are writing message and during that time somebody writes new post to same thread --> you get notification that there is new message and you can read it or you can post without reading it. This feature reduces double answers to same question (if people look at what new there is written) and so on. Thanks!Intro/about you board
Hey, what are your thoughts on an intro "say hey" board, appreciate its way off topic from the core subject matter however I see so many faces and names on here and some time and time again however I don't know much about them. Would be be cool to have a board to intro yourself which will help everyone get to know each other better ? Just just a thought 😉Add Atlas to SSO making it easier to toggle between
Please find a way to add Atlas to the menu: Users should easily be able to toggle to and from Atlas. For example, if I'm in marketing, I want to go to the same menu to find Atlas as I would Care. Accessing and logging into Atlas right now does not make sense.
