Hi ya'll! I wanted to share something we recently launched that has been a nice success - our "Introduce Yourself!" board. We used to have a single thread for community member personal introductions as part of our "Community Tips & Tricks" board (here). This was fine, and got some intros, but hardly any actual conversation. Our most active community members didn't want to reply to the intros because that results in anyone who ever wrote an intro getting a notification. We realized that taking the step to introduce yourself to the community is a big one, and we wanted to maker sure that it resulted in a positive experience. Not just a bunch of notifications of OTHER people introducing themselves and no personal response. So we created a whole board for intros - inspired by the Atlassian Community's awesome Welcome Center. Each person introduces themself in a separate thread. Note that we did this only after confirming with our VIPs that they'd help out with welcoming people if we created a whole board for intros. And, it has been great! We have sone nice welcoming conversations going - much better than taking the bold step of introducing yourself and then not getting anything personal in response. Now we hope that this positive "welcome" experience results in the folks who introduce themselves being more actively engaged in the community. It's a bit too early to tell (aka I haven't done that analysis yet 😉 ), but I'll report back! Here is the new board: https://community.meraki.com/t5/Introduce-Yourself/bd-p/welcomecenter Hope this is helpful! - Caroline
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Here on Atlas, I searched for "private message". See screenshot of what I see when I do this. Note the "Showing results for private message, direct message & dm": There is only ONE result for the query "private message, direct message, & dm" But, if I click the "Show private message only" link, I get many more results. Seems like the search synonyms (or some similar feature) are restricting the search unnaturally. Should be giving results for "private message" OR "direct message" OR "dm", but it appears the results are actually AND. Not sure if this is a general Khoros bug or something about the config here on atlas.
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