ContributionsMost RecentMost LikesSolutionsKhoros Marketing now supports authenticator apps (Google, Microsoft, etc) for MFA With our commitment to improving platform security as well as ease of use, we are excited to release the ability for you to use authenticator apps such as Google Authenticator, Microsoft Authenticator, etc for the verification codes needed to log in to Khoros Marketing. SMS-based MFA coming soon Tired of having to switch over to your email to get the verification code you need to enter when logging in? We are excited to announce that starting next week, you will be able to receive verification codes via SMS on your mobile device. SMS-based MFA for Khoros Marketing is here Khoros Marketing now allows you to receive your login verification codes via SMS instead of email. Read more to find out how to set this up. Note that this feature is for Khoros Marketing login only, and is unrelated to the changes Facebook is making regarding enforcing 2FA for Facebook Business Manager. NOW LIVE: Vault App for iOS and Android The Vault app is now available for both iOS and Android users. To use the app, please download the latest version of the app from theApple App Store or Google Play Store. This version of the app requires the same login flow as the web-based Khoros Marketing platform, with an email-based verification code. In the coming weeks, you will have the ability to utilize SMS, Google Authenticator, or Microsoft Authenticator for the verification codes instead of email. Update to Khoros Marketing APIs We appreciate your patience while we’ve taken the time necessary to have developers regain access to our APIs in a safe and secure manner. If you are a Khoros Marketing customer who builds tools or integrates via our APIs, there are actions you will need to take to get back up and running... NOW LIVE: Khoros Marketing App for Apple iOS The iOS Khoros Marketing app is now available for all users. To use the app, please download the latest version of the app (version 3.38.0) from the Apple App Store. This version of the app will require the same login flow as the web-based Khoros Marketing platform, with an email-based verification code. In the coming weeks, you will have the ability to utilize SMS, Google Authenticator, or Microsoft Authenticator for the verification codes instead of email. NOW LIVE: Khoros Marketing App for Android The Android Khoros Marketing app is now available for all users. To use the app, please download the latest version of the app from the Google Play Store. This version of the app will require the same login flow as the web-based Khoros Marketing platform, with an email-based verification code. In the coming weeks, you will have the ability to utilize SMS, Google Authenticator, or Microsoft Authenticator for the verification codes instead of email. NOW LIVE: Capture App for iOS and Android The Capture app is now available for both iOS and Android users. To use the app, please download the latest version of the app from theApple App Store or Google Play Store. This version of the app requires the same login flow as the web-based Khoros Marketing platform, with an email-based verification code. In the coming weeks, you will have the ability to utilize SMS, Google Authenticator, or Microsoft Authenticator for the verification codes instead of email. CRM Integration now supports default values and field level permissions Make your agents even more efficient by taking advantage of default values and field level permissions. Using these new features in the CRM integration, agents no longer need to enter all information manually. You can specify static or contextual default values (for example, the agent's name, the user's social handle, the conversation id, and much more), and you can even specify which fields are visible and/or editable. Re: Khoros Marketing now supports authenticator apps (Google, Microsoft, etc) for MFA Zach_Langbehn Yes, you can enable multiple forms, but only one of them is active at a time. Whichever enabled method is "highest" in the list is the one that will be used. So for example, if you have email, SMS, and authenticator app enabled, the Khoros system will not send you a verification to your email or SMS because authenticator app supersedes those.