Khoros Atlas Logo

%3CLINGO-SUB%20id%3D%22lingo-sub-437650%22%20slang%3D%22en-US%22%3EFind%20Users%20option%20in%20Private%20Message%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-437650%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20Private%20Message%20we%20can%20able%20to%20see%20%22Find%20Users%22%20Page%20link%20.%26nbsp%3BWe%20can%20able%20to%20see%20this%20option%20in%20one%20of%20the%20environment%20but%20not%20on%20the%20other%20environment.%20Is%20there%20any%20admin%20setting%20need%20to%20enable%20to%20display%20this%20option.%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-center%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fcommunity.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F142056i5DE68A0A8827D440%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20srcset%3D%22%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F142056i5DE68A0A8827D440%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%201.0x%2C%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F142056i5DE68A0A8827D440%2Fimage-dimensions%2F800x339%3Fv%3D1.0%202.0x%2C%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F142056i5DE68A0A8827D440%2Fimage-dimensions%2F1200x509%3Fv%3D1.0%203.0x%22%20alt%3D%22Find%20Users.PNG%22%20title%3D%22Find%20Users.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20in%20Advance%2C%3C%2FP%3E%3CP%3EAbhishek%20Illindra%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-437656%22%20slang%3D%22en-US%22%3ERe%3A%20Find%20Users%20option%20in%20Private%20Message%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-437656%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3Ca%20href%3D%22https%3A%2F%2Fcommunity.khoros.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F34693%22%3E%40AbhishekIlindra%3C%2Fa%3E%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIts%20possible%20that%20the%20bulk%20messaging%20feature%20is%20not%20enabled%20on%20the%20'other'%20environments%20which%20is%20why%20you%20are%20not%20seeing%20the%20'Find%20Users'%20link.%20You%20have%20to%20raise%20a%20support%20ticket%20for%20enabling%20this%20feature.%3C%2FP%3E%3CP%3EPlease%20refer%20to%20this%20article%20-%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.lithium.com%2Ft5%2FPrivate-Messenger%2FSend-bulk-private-messages%2Fta-p%2F65684%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fcommunity.lithium.com%2Ft5%2FPrivate-Messenger%2FSend-bulk-private-messages%2Fta-p%2F65684%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHope%20this%20helps!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%2C%3C%2FP%3E%3CP%3ESrujana%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Honored Contributor Honored Contributor
Honored Contributor

Find Users option in Private Message

Jump to solution

Hi,

 

In Private Message we can able to see "Find Users" Page link . We can able to see this option in one of the environment but not on the other environment. Is there any admin setting need to enable to display this option.

Find Users.PNG

 

 

Thanks in Advance,

Abhishek Illindra

0 Kudos
1 Reply 1
Honored Contributor
Honored Contributor

Re: Find Users option in Private Message

Jump to solution

Hi @AbhishekIlindra,

 

Its possible that the bulk messaging feature is not enabled on the 'other' environments which is why you are not seeing the 'Find Users' link. You have to raise a support ticket for enabling this feature.

Please refer to this article - https://community.lithium.com/t5/Private-Messenger/Send-bulk-private-messages/ta-p/65684

 

Hope this helps!

 

Thanks,

Srujana

Reply
Loading...