About jamiemccardle

jamiemccardle

@Drew_C That was an interesting idea. I did go into Admin> Default Permissions for a particular forum> Change default to deny>Saved. The Subscription option still appeared on the menu, I just didn't receive the notification. I think this is going to have to be a custom page.

jamiemccardle

I'm not necessarily trying to get specific notifications. I'm trying to figure out what the Any edits and workflow is related to. It's odd there is this much confusion and no one has quite figured it out. Hopefully, Khoros can chime in here and explain it to clear the confusion with all of us. The other thread is great. I had the same results as you did which makes it almost seem that the Edit and workflow requests notification must be paired with one or both of the two settings with the checkboxes.

jamiemccardle

I'm trying to find an explanation of the Notification Settings. Specifically, h ow are the Any edits and workflow requests in knowledge bases I subscribe to any different than the Edits to published knowledge base articles? I created a knowledge base article, subscribed to the category, and the knowledge base article. I was working with someone else and we walked through these steps: *I have "Any edits and workflow requests in knowledge bases I subscribe to' set to Immediately *I have "Edits to published knowledge base articles" set to Never - He edited the knowledge base article and selected Publish. I did not receive a notification. - He edited the knowledge base article and selected Request Review (not publish) and I did not receive a notification Therefore, I am stuck trying to figure out what this permission relates to and I do not see an article in the Khoros Community with an explanation of each notification setting.

jamiemccardle · ‎04-16-2020

All pages in our community that have the Subscribe option for members in the Options drop-down menu at the top right of the page, but some pages do not offer the feature. For example, the case portal. I am trying to find a way to remove the word Subscribe in the Options menu on those pages for members so they do not expect that feature. i think this may be a customization that our developers will need to review.

jamiemccardle · ‎04-15-2020

Thank you for your response! I tested this and it appears to only disable notifications, but the subscribe option remains on the page.

Re: Remove Subscribe Option

Re: Explanation of Notification Settings

Explanation of Notification Settings

Re: Remove Subscribe Option

Re: Remove Subscribe Option