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Aurora: Feature content, places, and idea statuses on a page
In many Aurora communities, people who are not admins and therefore have no access to Designer may need to edit featured content and featured places on a particular page. With the Edit items in list widgets permission enabled for their associated role, a member can go right to the page where they want to add featured items and add content, places, or idea statuses using the Edit Featured Content, Edit Featured Places, Edit Featured Idea Statuses, or Edit Featured Guidesbutton. By default, community members with the Group Owner or Group Curator role are granted the Edit items in list widgets permission. An admin must have first added the widget from Designer on a particular page template. From then on, members with the appropriate permissions can edit the featured items as desired at any time on the pages tied to that template. When admins add the widget in Designer, they can preview how it will look within the community using sample content. Because some pages in your community may benefit from different featured content, places, or idea statuses, the sample content added in Designer is not published to the community.You must go to the page in the community where you want to feature content, places, idea statuses, or guides and add them there. Featured content is decided on each individual instance of the widget. Note:Currently, there is no way to draw featured content, places, or idea statuses from a global source. Be sure to update the featured widget on every page where you place it. If you reset the layout of a page with a populated Featured widget or delete a section containing a populated Featured widget, that Featured widget is deleted from all other page templates on which it appears. If you attempt to reset or delete, you will receive a warning that also indicates all other places where the widget is located. Feature content Go to the page in the community where you want to feature content. Locate the Edit Featured Content area and select the button. In the Content field, search for content to add. You can then reorder the content by grabbing it with your cursor and dragging it to the desired location. Select Save to commit your changes and return to the page. Feature places Go to the page in the community where you want to feature places. Locate the Edit Featured Places area and select the button. In the Places field, search for places to add. You can then reorder a place by grabbing it with your cursor and dragging it to the desired location. Select Save to commit your changes and return to the page. Feature idea statuses Go to the Ideas Dashboard page in the community where you want to feature idea statuses. Locate the Edit Featured Idea Statuses area and select the button. Select Add Statusas many times as necessary to add the idea statuses you want to feature. (Optional) Reorder the statuses by grabbing them with your cursor and dragging them to the desired location. Select Save to commit your changes and return to the page. Feature Guides Go to the page in the community where you want to feature guides. Locate the Edit Featured Guides Contentarea and select the button. In the Edit Featured Guides window, search and select the guides you want to feature. Select Save to commit your changes and return to the page. The widget is added to the selected guide. Note: To edit any existing widgets on your community pages, select the pencil icon next to them. For example, see the Featured Guides widget below: Related topics: Configure the Featured Content widget Configure the Featured Places widget Configure the Featured Idea Statuses widget Using Featured Guides widget Permission descriptions About roles and permissionsAurora: Featured Guides Widget configuration
The Featured Guides Widget allows community members to easily discover and access highlighted guides on your community pages. With this widget, admins can showcase curated guides, providing members with quick links to essential content. They can be made available for use on designated community pages and helps drive engagement by featuring important or popular guides. Open the Account menu. Go to Designer > Page Templates. The Page Templates page opens. Select the page template where you want to add this widget. In this example, let’s open the Community Home template. The designer page for Community Home opens. Find where you want to add the widget and select Add widget (plus icon). Select Content from the Add Widget pane. A list of widgets that you can add appears. Select the Featured Guides widget. Layout The Featured Guides widget includes the List and Card layouts. From the Edit Widget panel, select one of these options to change the layout. List The List layout gives you a simple view of the guides featured. Card The Card layout showcases the guide’s name in the center of the card. The options in the List style section for List layouts are the following: Space: Uses whitespace to create space between items. Divide: Adds a horizontal line to divide items. Border: Creates a border that separates items into individual boxes. Widget title Enter a title to appear at the top of the widget. If the Visible only to screen readers toggle is on, the title is relayed only through screen readers. Edit Sample Featured Guides Select Edit Sample Content to open a window where you can select a sample guide to preview how the widget will look in the community. Search for the guides you want to feature on the community page. You can then reorder the content by grabbing it with your cursor and dragging it to the desired location. Select Preview to return to editing the widget. Number of items Use the slider to indicate how many guides (up to 20) can be displayed on the widget. Max lines of description text Use the slider to set up to 20 lines of text for the Featured Guides description. Lead with From the Lead with menu, select one of the following: the author’s Avatar the Icon None More options Additional configuration options for the widget include: Include “More Guides” link: Creates a Show More link if there are more guides than designated on the Number of items slider. Optimize page-load time: Optimize the page's load time using a lazy load method. Widgets only appear as the member scrolls down the page, shortening the time to render the page. Notes If there are no articles in a guide or if a guide is hidden, and you choose that guide to be featured in the Featured Guides widget, that Guide will not be visible on the widget on the published page. As shown below, “Analytics Dashboard” is an empty guide. Let’s add this guide to theFeatured Guides widget. After publishing the page template, the “Analytics Dashboard” guide is not visible to the community.
Not receiving user email addresses from search endpoint
I have a script that queries the search endpoint for information about Khoros users. The API call looks roughly like /api/2.0/search?q=SELECT id, email FROM users LIMIT 10 When developing this script against one Khoros installation, I found that the Khoros user associated with the API request needed to have several "User Management" permissions granted to it in order to receive email addresses via this API call. (In particular, granting "View user reports in Admin Metrics", "Manage roles, user bans, and abuse notifications in admin and user profiles", and "Manage roles in user profiles" seemed to be sufficient.) However, when running this script against a second Khoros installation, I am not receiving back any email addresses. Every single user returned has the empty string as their email address, and I've tried querying several hundred (all of whom should have emails). For instance, a response may look similar to the below (redacted) sample: { "status": "success", "message": "", "http_code": 200, "data": { "type": "users", "list_item_type": "user", "size": 10, "items": [ { "type": "user", "id": "1000000", "email": "" }, ...additional users removed for brevity... ], "next_cursor": "AbCdEf" }, "metadata": {} } I have double-checked the roles and permissions for the Khoros user I'm using for this API request. What's the best way to debug? What are some other reasons that I may not be receiving any email addresses?NEW Instructor Led-Training Series on Launching on Aurora: Session #1 Why Communities Aurora?
We are excited to announce a live training series on Launching on Aurora! The first session, Why Communities Aurora?, is coming in December 2024! Course Date & Time: Tuesday, Dec 17, 2024 at 7:00am CT and 3:00pm CT To register, select from the two session times below: Dec 17th at 7:00am CT - Registration Link Dec 17th at 3:00pm CT - Registration Link In today’s ever changing digital world, to retain and keep customers satisfied, customer engagement tools must be ever evolving, most importantly your engagement communities. Aurora delivers a sleek, modern, and high-performance system that adheres to community best practices while still giving brands complete flexibility to make changes or updates to address their ongoing needs. In this live training, you will learn how to: Identify the value of Aurora Have an understanding of the overall process for upgrading to Communities Aurora. Whether you are looking to prepare for your launch on Aurora or simply learn about the top features of Communities Aurora, we are here to help!Aurora: Set up content filters
In addition to the default content filters provided in Aurora, you can create community-level content filters and configure them to perform the appropriate actions in the respective areas across the community. Also, you can add terms to the existing filters or edit filter information, as required. View content filters Admins and members with permission can access the Content Filters in the Moderation settings area (from the Settings > Features > Moderation). The Content Filters tab includes the default filters as shown below: The Content Filters tab lists: Filter Name: Name of the content filter. Action: The action the filter performs when the system finds it in the community. Actions can be Do not allow, Replace term, Check inline HTML and do not allow, and Take no action. Term Count: The number of terms defined for the filter. You can edit and add terms to the default filters or add a new filter. When the number of filters in the Content Filters tab exceeds 25, you can use the Filter by name field to quickly find the filter you want. Add filter To create a new content filter: Sign in to the community as an Admin. Open the Account menu and go to Settings > Features. Select Moderation. In the left column, selectContent Filters. Select Add Filter. Enter the Filter name. Select a Filter action: Do not allow Prevents members from posting content or replies, registering to the community, adding tags, updating profile information, and sending private messages till the filter term is removed. This more heavy-handed approach runs the risk of either challenging members to find a way to defeat it or alienating them. Replace term Replaces the offensive term with another term. This is the most common way of handling smut filter infractions. You can configure what term to replace words that match this filter in the Replacement term field. Check inline HTML and do not allow Prevents the members from posting anything that contains a filtered term after ignoring inline HTML. Take no action Does not take any action on filtered terms that appear across the community other than sending to the Manage Content > Abuse tab for moderator’s review If the Filter action is set as Replace term, in the Replace with field, specify the replacement term. The content filter replaces the filtered term with this replacement term. If you want to set term-level replacements, you can edit the terms after creating the filter. In Apply filter to field, select the areas where you want the filter to be applied. You can apply the filter to content, private messages and invitations, username, profile information, and tags. (Optional) If you want the filter to treat terms with diacritic marks the same as those without (for example, “chëēse” would be interpreted the same as “cheese”), turn on Ignore diacritics. In Terms to filter field, enter the terms you want to filter. Note that you can enter only one term per line. SelectAdd. The new filter is added to the list of content filters. You can edit the filter information and can add more terms to the filter. (Optional) For the Replace term filter action, if you want to add optional replacement terms for a certain term, open the Options menu for that term, select Edit, and enter an Optional replacement term. If you do not specify the Optional Replacement Term, the term is replaced with the default replacement term specified in the Replace with field.
