Recent Discussions
Incremental data for attachments in messages and replies
I am trying to get incremental data based on required datetime field for attachments related data in messages and replies. Can someone please help me with this ? Graphql queries for which I need incremental data is as follows: query Attachments { messages { edges { node { id attachments { edges { node { id filename url } } } } } } } Thanks
Facing issue with createTkbArticle GraphQL mutation
Hi, I am using the client credentials to make a server to server GraphQL api call to create a tkb article in one of the tkb board. But I am getting the following Error, for which I see no discussion in the forum or docs. Even Google doesn't show any results. Errors: [ { "message": "Exception while fetching data (/createTkbArticle) : lithium.util.NullArgumentException: defaultErrorType", "locations": [ { "line": 2, "column": 3 } ], "path": [ "createTkbArticle" ], "extensions": { "classification": "DataFetchingException" } } ] I am making the call from a node-express app, and just in case if it helps I am sharing the code snippet : const createTKBArticleMutation = ` mutation createTkbArticle($createInput: CreateTkbArticleInput!) { createTkbArticle(createInput: $createInput) { result { id } errors { __typename ... on NotValidPossibleValueError { message } ... on PermissionDeniedError { message } ... on InvalidHtmlError { message } ... on CustomFieldNotDefinedForEntityError { message } ... on RequiredCustomFieldNotSet { message } } } } `; const createTKBArticleVariables = { createInput: { subject: "Testing GraphQL TKB creation", body: "This article is created using GraphQL API, for testing the API itself.", // teaser: "This is a test teaser for the TKB article", // introduction: "This is a test introduction for the TKB article.", board: { id: "board:knowbler_tkb" } } }; const method = 'POST'; // const query = fetchTKBBoardsQuery; const query = createTKBArticleMutation; const options = { url: GRAPHQL_ENDPOINT, method: method, headers: { Authorization: `Bearer ${creds.accessToken}`, 'Content-Type': 'application/json' }, data: JSON.stringify({ query: query, variables: createTKBArticleVariables }) }; const response = await axios(options);
Delete a bookmark subscription
Hi, I'm working on a customisation within one of our TKBs where we want to make bookmark functionality more visible. I'm creating a button to bookmark and another to remove the bookmark. My bookmark button is working as intended, but I'm having difficulty removing/deleting the bookmark. $("#remove-bookmark").on( "click", function() { $.ajax({ type: "DELETE", url: "/api/2.0/users/${userID}/badges/${bookmarkID}", contentType: "application/json", dataType: "json", }).done(function(jqXHR, textStatus) { console.log('Success' + textStatus) }).fail(function(jqXHR, textStatus) { console.log('Fail: ' + textStatus); }); }); I'm using the URL /api/2.0/users/user-id/badges/subscription-id based on documentation. Am I right in substituting user-id and subscription-id for the respective values? In my specific test case, the URL being called is /api/2.0/users/67/badges/3829. Here's the server response: { "status": "error", "message": "An unexpected error occurred.", "data": { "type": "error_data", "code": 301, "developer_message": "", "more_info": "" }, "metadata": {} } Any help appreciated.
Aurora externalContext module issue
Hi All, I am working with a custom component in Aurora using React and TypeScript, but I am encountering a "module not found" error, as shown in the screenshot. Can anyone suggest where I might be going wrong? Additionally, I am unable to import the .pcss file for styling the component. Any help would be appreciated! I followed the Khoros Aurora documentation, where they provided the CatFactToast component. Below is my folder structure. When i am importing the CatFactToast.module.pcss file in CatFactToast.tsx then it is not showing the file in the relative path as shown in the screenshot below Thanks!Problems with creating a custom Analytics report
Hi folks, hope that anyone can help me with my problem. I would like to create a custom Analytics report, but when I have chosen all the parameters I need and run successfully the script, the result is a standard "Closed Conversation Report" I'm using postman and picked the follwing data startTime endTime CONVERSATION_ID STATUS ASSIGEND_AGENT AUTO_TAGS_TAGS CONVERSATION_RESPONSE_HANDLE_TIME CONVERSATION_TAGS_OR_POST_TAGS CREATED_DATE CLOSED_DATE POST_PERMALINK Well the standard report contains nearly every data I need, but there is one essential thing missing: a link to the public community post. Why the public one and not the link to Care? I have to report activities to an external department where people don't have access to khoros care. Any idea what's the problem? Regards Christoph
