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Community works: How Zoom built a winning support strategy with its customer community
Thursday, Mar-20-2025 | 9am PT | 11am CT | 12pm ET What’s the secret to building a high-impact customer community? For Zoom, the key to success is starting small and focusing on self-service support. In this live session, featuring Alexis Brown and Carla Almandoz, Zoom’s community team will break down: The step-by-step strategies behind their community growth The key metrics they track for success How their community is shaping the future of customer support
Email missing in the bulk api
Hi Team could you please help me on the below activity i am missing couple of columns in the bulk api how can we get it https://api.lithium.com/lsi-data/v2/ Registration Status Registration Start Date Registration Completion Date Last Sign-in time Email Solutions Authored Solutions AcceptedRich Text Preview
You can generate previews for external URLs and preview content within the community itself using the Rich Text Preview option. These URLs must be from a supported Embedly provider. To enable Rich Text Preview: Open the Account menu. Go to Settings > Content Features > Rich Content. Enable Display rich previews. Here’s a short guide on how you can preview a CodePen URL (a supported Embedly provider) before you publish your content. Note: We have taken security measures to prevent the previewed content from generating pop-ups, downloading content, and uploading forms.GraphQL Mutation for Creating a blog | No author parameter
Hi all, Unless I am going made, there is no option in graphQL to create a blog on behalf of another user is there? i.e. in the input field something like "Author": { "user" : {"id": "user:1234"}} This would be incredibly helpful as we use the APIv1 / v2 calls today to create a draft blog on behalf of a user so we can send those draft links to another user to enable Ghost writing. Example: A team needs to public a blog, however for consistency the team publishes all its public announcements from the director of engineering. The assistant (or another delegated user) needs to write a blog and make it appear as though it was from the directory himself.
