Recent Content
Khoros Communities: Aurora 25.03 Release Notes
7 MIN READ The Khoros Communities: Aurora v25.03 Release introduces performance improvements, several new permissions, the ability to download your case list, moderation enhancements, post activity limit updates, improvements to the developer experience, and many bug fixes to improve the member experience.
Date Limit in Bulk API v2 and Error with 7-Day Intervals
Hey everyone, I have a quick question about the Date Limit in Bulk API v2. I'm trying to pull data for the last 24 months, but I found that Khoros seems to have a date limitation. Is it true that you can only pull data for either 7 days or 30 days at a time? I think I can only pull data for 7 days—any chance we can change it to 30 days? Another issue I'm running into is when I try to loop through the 7-day intervals for the past 24 months, I get this error: "Error DataSource.Error: Web.Contents failed to get contents from 'https://api.lithium.com/lsi-data/v1/data/export/community/logrhythm.prod?fromDate=20230401&toDate=20230430' (400): Bad Request" Can anyone share how you worked around the date limitation? I was looking at the API documentation, but didn’t find much that helped. Thanks!Khoros Communities Spring Product Update Webinar
Join our Khoros Communities Spring Product Update to learn about key releases from the past year, in-progress initiatives, and a teaser of strategic concepts we’re investing in. Wednesday, April 23, 2025 10 am CDT / 4 pm UTC Khoros product leads will open up for Q&A on the latest Khoros innovations for the Khoros Communities solution. This webinar is open to all Khoros customers. Not able to join? Register, and you will receive a link to the webinar recording. Don’t miss your opportunity to learn about recent releases, new product enhancements, and future roadmap directly from the Khoros product team.
Aurora Product Coaching Session: Approaching Analytics in Aurora
Join our Classic to Aurora Analytics migratory coaching session to unlock the full potential of your community data. This session will guide you through practical applications of Aurora Analytics, from high-level overviews to detailed report analysis. Our coaching session will provide you with the knowledge and skills to effectively leverage Aurora Analytics for informed decision-making and community growth. Topics covered in the coaching session A detailed walkthrough of Aurora Analytics, based on real-world insights. A comparison of Aurora Analytics versus Classic Analytics, highlighting key changes and new features. Practical use cases demonstrating how to apply Aurora Analytics to your day-to-day work. Notes - Admin or analyst-level access to Aurora Analytics is recommended to conduct the call. 👉Click here to Sign Up Resources:- About Aurora Analytics Filter the Analytics Dashboard Aurora Analytics Dashboard Use Cases Khoros Academy Learning Path: Communities (Aurora) Analyst Level 1 Khoros Academy Learning Path: Communities (Aurora) Analyst Level 2
AI generated assistance on search results page
Saw this on a competitors offering and it seems a very simple and effective way to help community members. At the top of the search results page, have an AI-generated answer to the search result, preferably also with attribution to the TKBs or community discussions the answer drew upon. Eg if I search "how to set up MFA" I am going to get much more assistance from an AI-generated answer rather than a list of results that mention MFA. Jason
