Atlas Suggestions
We want this to be the best community it can possibly be! So let us know what you think, or how we can help improve your experience on Atlas. Please be sure to follow the Idea submission guidelines.
Unexpected error on pages. https://community.khoros.com/t5/Khoros-Communities-Ideas/Search-Component-Text-in-Studio/idi-p/87052 https://community.khoros.com/t5/Khoros-Communities-Ideas/Improvement-in-Component-search-in-studio/idi-p/196210  
You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error. First - why is it I can't submit a post if I use bold, underline, o... See more...
You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error. First - why is it I can't submit a post if I use bold, underline, or bullets? Totally ridiculous. Second - if you won't let me use any or one of the above, WHY IS IT IN THE TEXT EDITOR AS AN OPTION? Third - thanks for making me solve the mystery of whatever html code isn't accepted, instead of yielding an actually helpful error message. I totally have time in my day for this nonsense.  
Hi! I am trying to find a group hub I'm in here in Atlas (for a beta), but I can't find it via the home page or navigation... I don't think. I may well be missing something, but I don't see a "Group Hubs" section on the home page nor anything in t... See more...
Hi! I am trying to find a group hub I'm in here in Atlas (for a beta), but I can't find it via the home page or navigation... I don't think. I may well be missing something, but I don't see a "Group Hubs" section on the home page nor anything in the top nav that would take me there. Sure, I can search, but it seems odd I can't navigate there at all. Thanks!
Hi Team, I have found a very strange bug today, I think which need to be fixed asap in the Lithium community. Attached is the screenshot of the bug. Today when I was reviewing one of my idea from App, there are few comments added by @DerekG and ... See more...
Hi Team, I have found a very strange bug today, I think which need to be fixed asap in the Lithium community. Attached is the screenshot of the bug. Today when I was reviewing one of my idea from App, there are few comments added by @DerekG and @DanK to this idea and in the bottom of every comment I am seeing accept as solution link.  I was accessible to accept the idea and mark it as solution, where as there is no feature where we can accept it as solution for a product Idea and have the permissions to accept it. Please look into this bug and let me know if you need any help from me.   Thanks Parshant    
Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor.  (2) After attempting to submit a couple of times (i... See more...
Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor.  (2) After attempting to submit a couple of times (it kept telling me I had invalid HTML but that it had been removed), I hit the flood limit and can't send for a while. Maybe my HTML permissions are too limited to be able to even type basic text somehow? And maybe you could boost up the flood limit a bit. Cheers!
It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's f... See more...
It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's full details and comment history. The link in the email was the most efficient way to get there.   Thanks!
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The styling for the font used for content mentions is overwriting the default font of the community with FontAwesome (the font that is necessary for the interaction style icon in front only). See this content mention as an example: Content Mentions ... See more...
The styling for the font used for content mentions is overwriting the default font of the community with FontAwesome (the font that is necessary for the interaction style icon in front only). See this content mention as an example: Content Mentions - No email notification?   This is actually a platform bug so would be great to get it fixed on the base responsive skin.
Hi, The 'Load More' button is not working on the Home page https://lithosphere.lithium.com/. Clicking on it just causes the screen to jump and observed that a '#' is getting added to the URL. Thanks, Srujana.
Hello Khoros team, The redesigned site is simply awesome! Just observed the following - maybe you could take a quick look. 1. The information / warning message on the pink strip below the navigation is not visible. See screenshot below: ... See more...
Hello Khoros team, The redesigned site is simply awesome! Just observed the following - maybe you could take a quick look. 1. The information / warning message on the pink strip below the navigation is not visible. See screenshot below: I can see it only when I zoom to 125% on my laptop.  2. I can't see all the menu items under 'Atlas Hub' and there is no scroll bar either. I can see all the options only when I zoom to 80% on my laptop. Thanks, Srujana.  
Hi Team,   We observed a bug in the Community Search Page. If we had any replies to the thread it will display as "Show results in replies/Comments". If the reply link contains any link or mention the UI of the page is disturbing and if contains... See more...
Hi Team,   We observed a bug in the Community Search Page. If we had any replies to the thread it will display as "Show results in replies/Comments". If the reply link contains any link or mention the UI of the page is disturbing and if contains plain text it is working as expected. Attaching the Screenshot for your reference.     Thanks, Abhishek Illindra        
Here on Atlas, I searched for "private message". See screenshot of what I see when I do this. Note the "Showing results for private message, direct message & dm": There is only ONE result for the query "private message, direct message, & dm... See more...
Here on Atlas, I searched for "private message". See screenshot of what I see when I do this. Note the "Showing results for private message, direct message & dm": There is only ONE result for the query "private message, direct message, & dm" But, if I click the "Show private message only" link, I get many more results. Seems like the search synonyms (or some similar feature) are restricting the search unnaturally. Should be giving results for "private message" OR "direct message" OR "dm", but it appears the results are actually AND. Not sure if this is a general Khoros bug or something about the config here on atlas.    
I think I may have ranked up to Advisor rank.   Anyone else seeing a similar issue in their notifications?
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Hi all,   We have created this thread to help collect all the technical feedback in one place to make it easier for tracking. Please check out our Hot fix and Updates article to find recent changes and other issues we are working on and let us k... See more...
Hi all,   We have created this thread to help collect all the technical feedback in one place to make it easier for tracking. Please check out our Hot fix and Updates article to find recent changes and other issues we are working on and let us know of any other issues you spot on this thread.   Cheers, Andy
Just in case no one else has reported it... the Lithium logo in the footer of the Case Portal is not resizing correctly. I'm using Firefox 57.0 on Windows 7.
Hi Lithium Team,   We are trying to copy the following content "You might have read our previous post about the many benefits of membership in the Community. You are gaining confidence and ready to go! But if you are yearning for more info on ho... See more...
Hi Lithium Team,   We are trying to copy the following content "You might have read our previous post about the many benefits of membership in the Community. You are gaining confidence and ready to go! But if you are yearning for more info on how to grow your business" in our community using Edge Browser and after posting the most of them are converting into the Special characters. Is there any workaround to overcome this.       Thanks, Abhishek Illindra  
Laptop, Windows 7, Chrome, all up to date everything.   I want to tag users in posts here.  I type @ sign and start typing their username....as I would if @mentioning someonw on twitter.   Sometimes the name recognition engine kicks in (thou... See more...
Laptop, Windows 7, Chrome, all up to date everything.   I want to tag users in posts here.  I type @ sign and start typing their username....as I would if @mentioning someonw on twitter.   Sometimes the name recognition engine kicks in (though very slowly...zzz wake me when it's over......) and sometimes it ignores that I started typing @Name no matter how long I wait.   Sometimes it works and doesn't work in the same post.    
Hey Lithium,   I'm wondering why  {   cursor :   not-allowed ;} is being used on some of the pages here since the redesign, notably on the viewprofilepage. When hovering over someone's badges, their avatar or username, cursor:not-allowed is use... See more...
Hey Lithium,   I'm wondering why  {   cursor :   not-allowed ;} is being used on some of the pages here since the redesign, notably on the viewprofilepage. When hovering over someone's badges, their avatar or username, cursor:not-allowed is used, and it makes for an odd visual experience.   Maybe it's just me   😃
I saw strange bug today on Lithosphere community as i am not getting any notification for any feeds. https 😕 /lithosphere.lithium.com/t5/kudos/messagepage/board-id/studio/message-id/15536/tab/all-users If you check above post, i have r... See more...
I saw strange bug today on Lithosphere community as i am not getting any notification for any feeds. https 😕 /lithosphere.lithium.com/t5/kudos/messagepage/board-id/studio/message-id/15536/tab/all-users If you check above post, i have received 1 kudo from author on Monday morning. But its not appearing in  my notification feeds page, see attached screenshot of feeds page as well. I am not getting notification for the posts I have subscribed after Saturday. I have added one post in the community today morning and I am not getting any kind of new notifications for that as well, and i have not changed any of the settings in between.  Don't know if its happening for others as well.      
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I just submitted an idea and got a double confirmation. Both with working URLs:
At top right of Community, when we're logged in, we see a block status indicators.   Username, pulldown, Avatar   space, Bell icon, # of unread Notifications, space, Envelope icon, # of unread Inbox Messages, Help.        All are ... See more...
At top right of Community, when we're logged in, we see a block status indicators.   Username, pulldown, Avatar   space, Bell icon, # of unread Notifications, space, Envelope icon, # of unread Inbox Messages, Help.        All are linked, except for # of unread Notifications.  This is inconsitent with the # of unread Inbox Messages, which is linked.   I find myself wondering why a non-zero numberical indicator won't click through to something as it does just to the right and on most other sites with notifications.