Atlas Suggestions

Got ideas for how to make this community more useful to you? Share them here! For any requests to improve the Khoros platform itself, please share those ideas directly with your CSM or account manager.185 Posts

Suggestions

Edit Link Associated with Logo in Header in Aurora
In Auroa, it would be beneficial to be able to edit the link associated with the logo in the header, i.e. instead of pointing to community home, point to a product site. This will also not allow real...
MSmith_iTalent
Mentor
7 months ago1 unread comment
New
New Feature
UX and UI
90Views
1Comment
AI generated assistance on search results page
Saw this on a competitors offering and it seems a very simple and effective way to help community members. At the top of the search results page, have an AI-generated answer to the search result, ...
JasonHill
Boss
8 months ago7 unread comments
Declined
Search
108Views
7Comments
TOP Content widget
I'd like to suggest a new feature for the TOP Content widget setup. I think it could be useful if we can choose a Time Period, as we can with the TOP Contributors widget. So it won't consider oldest ...
Sampic742
Guide
9 months ago7 unread comments
Declined
Forums
New Feature
101Views
7Comments
Category for ideation
In the category for ideation, we can display various options, but status isn't included. This poses a problem as if i want to display top ideas, users can't see the status of those top ideas, which m...
obleiberg
Ace
7 months ago2 unread comments
Declined
Ideas
51Views
2Comments
Unable to post due to invalid HTML, despite only using WYSIWYG editor
I used the WYSIWYG editor to add a link, then used the "globe" icon to show the raw link (instead of the auto-suggested title of the linked page). I also added an image. I was then unable to pub...
CarolineS
Boss
9 months ago3 unread comments
Declined
Potential Issue
UX and UI
76Views
3Comments
Can't tell what is a link and what isn't
I keep getting confused on the Atlas home page feed - there are light grey items included in the feed that are links (username, timestamp of latest activity) and light grey things that conceivably co...
CarolineS
Boss
12 months ago2 unread comments
Declined
UX and UI
60Views
2Comments
Case Portal Account View Does Not Include Case Submitter
I'm finding it difficult to locate cases opened by other individuals in my organization because the view no longer shows the name or email of the individual who submitted the case. Would really li...
Inactive User
8 months ago4 unread comments
Declined
UX and UI
87Views
4Comments
Can't find members IP adress anymore since Aurora upgrade
Hi. Before the Aurora upgrade, we could see members IP adress in there profile to check the location. That was useful when we had a doubt about some post that could be either from a real member or a ...
Sampic742
Guide
9 months ago2 unread comments
Needs Info
Forums
62Views
2Comments
Release Notes should never be archived
I have been researching some CSS optimization on Khoros Classic for some 30 minutes here on Atlas. This was made harder by the fact that I cannot use external search engines any longer to search At...
Claudius
Boss
2 years ago10 unread comments
Delivered
195Views
10Comments
Autosave for DM/PM in Community inbox
Hey everyone, I'm sorry if this has already been shared, I couldn't find anything about this when I searched. I'd really like an autosave (similarly to how it work on forum posts) when writing dir...
Lizzieh
Ace
7 months ago3 unread comments
Declined
Ideas
UX and UI
51Views
3Comments
Facebook Block Author improvement
Once a conversation is Closed or Assigned (Claimed by another agent), allow Any/All agents who are unassiged to Block Author from the Conversation menu. An even more beautiful experi...
LoriCastillo
Guide
7 months ago2 unread comments
Declined
Ideas
New Feature
71Views
2Comments
Recent content feature
Hi, in the recent content feature, we can only select either all content types or just one. It would be great to have the flexibility to choose multiple specific options, like questions and blogs, bu...
obleiberg
Ace
7 months ago2 unread comments
Declined
UX and UI
41Views
2Comments
Improve solution display in topic layout
If a topic is solved then Atlas shows the reply marked as a solution right below the first message. But there's no UX element introducing this fact. It's just a text box following the topic start...
Claudius
Boss
7 months ago1 unread comment
Declined
Forums
UX and UI
45Views
1Comment
Case Portal: Bar across the top looks like a search bar
I'm on a roll w/ Case Portal feedback... (see Case Portal feedback: "Clear filters" button is poorly placed | Atlas ) - here's another UI oddity that got me today: The bar across the top, which just ...
CarolineS
Boss
12 months ago2 unread comments
Declined
UX and UI
60Views
2Comments
Provide Translate option from Khoros conversations
Many social platforms give a "translate" options to translate messages posted in other languages to English. Add option in Khoros conversations.
LoriCastillo
Guide
8 months ago2 unread comments
Declined
Ideas
New Feature
58Views
2Comments
Please link to the case portal in case-update emails
It's so frustrating to not be able to click from the case-update emails to the case portal (ideally, directly to the case in question, but at a minimum just to the case portal.) I know this has been...
CarolineS
Boss
2 years ago4 unread comments
Accepted
Potential Issue
112Views
4Comments
End the Google moratorium
This board absolutely, positively needs to be indexed by Google. The fact that virtually no answers to Khoros questions can be found on Google, because the platform is not open source, and the main t...
obrienpaule
Mentor
2 years ago9 unread comments
Needs Info
116Views
9Comments
Khoros status - UX broken?
I don't know if this is a bug or not, but the Khoros status for care/marketing/corporate at the top of random forum pages looks really bad in my opinion / It appears to be missing it's styling? ...
StanGromer
Boss
2 years ago2 unread comments
Investigating
74Views
2Comments
Case Portal: Reply textbox is way too short
The "Reply" textbox on case portal cases is SUPER short - it makes it very difficult to write more than a couple lines of text. You have to scroll up and down to see what you wrote. Could you please ...
CarolineS
Boss
11 months ago2 unread comments
Delivered
UX and UI
31Views
2Comments
"Like" doesn't appear to work when message is highlighted
This may be a core Aurora bug, not sure. Figured I'd report it (we don't have access to a vanilla Aurora instance at the moment) The issue: When a particular reply is highlighted (because, for examp...
CarolineS
Boss
11 months ago5 unread comments
Delivered
Potential Issue
74Views
5Comments

Tags

Potential Issue95 Topics
UX and UI39 Topics
Ideas22 Topics
Forums20 Topics
New Feature13 Topics
knowledge bases7 Topics
Blogs3 Topics
Search3 Topics
Groups1 Topic
Lithosphere1 Topic

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