Atlas Suggestions
We want this to be the best community it can possibly be! So let us know what you think, or how we can help improve your experience on Atlas. Please be sure to follow the Idea submission guidelines.
Hi Team, I have found a very strange bug today, I think which need to be fixed asap in the Lithium community. Attached is the screenshot of the bug. Today when I was reviewing one of my idea from App, there are few comments added by @DerekG and ... See more...
Hi Team, I have found a very strange bug today, I think which need to be fixed asap in the Lithium community. Attached is the screenshot of the bug. Today when I was reviewing one of my idea from App, there are few comments added by @DerekG and @DanK to this idea and in the bottom of every comment I am seeing accept as solution link.  I was accessible to accept the idea and mark it as solution, where as there is no feature where we can accept it as solution for a product Idea and have the permissions to accept it. Please look into this bug and let me know if you need any help from me.   Thanks Parshant    
Any reason why Atlas isn't using the new PM experience?  In general I'd love to see Atlas show off all of the new features I guess? Dogfooding is good after-all and since a customer 'demo' site doesn't exist implementing new features in Atlas a... See more...
Any reason why Atlas isn't using the new PM experience?  In general I'd love to see Atlas show off all of the new features I guess? Dogfooding is good after-all and since a customer 'demo' site doesn't exist implementing new features in Atlas allows me and other CM's to learn more, see it works etc... Its good for you, and good for us 🙂   
As I sat in the developer track classes at LiNC I noticed a familiar expression of the faces of several others who sat around me: excitement and intrigue mixed with a strong look on confusion. Shiny new features... but how do I make it happen!? As o... See more...
As I sat in the developer track classes at LiNC I noticed a familiar expression of the faces of several others who sat around me: excitement and intrigue mixed with a strong look on confusion. Shiny new features... but how do I make it happen!? As one of those wearing that face, I think I know why. Some of us Lithium customers wear A LOT of hats. We're the community manager, moderator, graphic designer, trainer, developer, and many other things. We would love to be able to focus on just one of those things and be a total expert - but that wouldn't be possible. It leaves us an expert in some things, an intermediate in most, and a total newbie in some critical elements.   I think many of us can agree that Studio and all things coding tends to be the most difficult. As evident from the developer track and conversations with several Lithium developers, proficiency in Studio and necessary programming languages is a career all in it's own. I'm fairly sure I'm not the only Lithium customer who often finds themselves sifting through dozens and dozens of Developer Community posts trying to make sense of where this code goes, why, and exactly what am I reading. I'm probably also not the only one who has broken their community so badly in stage they held their breath until a rollback actual loaded correctly. I know we can post in the developer community, but I think we're reluctant to clutter that workspace with how-to questions.   So, I'd like to suggest an intermediate developer community of sorts. I'd love to see more articles aimed at folks who know how to make changes in Studio, but aren't sure how to work with intricate code; articles on how to make some easy refreshes to the appearance of your community (changing color, logos, headers); and intros to how to write Rest API for components. Can we make it happen?
I think I may have ranked up to Advisor rank.   Anyone else seeing a similar issue in their notifications?
Tags (1)
It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's f... See more...
It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's full details and comment history. The link in the email was the most efficient way to get there.   Thanks!
Tags (2)
Hi Team,   We observed a bug in the Community Search Page. If we had any replies to the thread it will display as "Show results in replies/Comments". If the reply link contains any link or mention the UI of the page is disturbing and if contains... See more...
Hi Team,   We observed a bug in the Community Search Page. If we had any replies to the thread it will display as "Show results in replies/Comments". If the reply link contains any link or mention the UI of the page is disturbing and if contains plain text it is working as expected. Attaching the Screenshot for your reference.     Thanks, Abhishek Illindra        
When you search for a topic and dont find it, I would like to be able to create a new post, idea or other community content directly from the search window instead of having to navigate back to the navigation menu and find where I wanted to post fir... See more...
When you search for a topic and dont find it, I would like to be able to create a new post, idea or other community content directly from the search window instead of having to navigate back to the navigation menu and find where I wanted to post first  
Laptop, Windows 7, Chrome, all up to date everything.   I want to tag users in posts here.  I type @ sign and start typing their username....as I would if @mentioning someonw on twitter.   Sometimes the name recognition engine kicks in (thou... See more...
Laptop, Windows 7, Chrome, all up to date everything.   I want to tag users in posts here.  I type @ sign and start typing their username....as I would if @mentioning someonw on twitter.   Sometimes the name recognition engine kicks in (though very slowly...zzz wake me when it's over......) and sometimes it ignores that I started typing @Name no matter how long I wait.   Sometimes it works and doesn't work in the same post.    
Well done on the new look!   The homepage navigation is much clearer, and the new design feels fresh and true to the brand.Great job!    
Tags (3)
Hi, The 'Load More' button is not working on the Home page https://lithosphere.lithium.com/. Clicking on it just causes the screen to jump and observed that a '#' is getting added to the URL. Thanks, Srujana.
Hi there,    The descriptive text that appears when you hover over a badge on the community looks a little cramped. I'd recommend increasing the line-spacing (CSS line-height) slightly just to make this a little more legible as it looks a bit sq... See more...
Hi there,    The descriptive text that appears when you hover over a badge on the community looks a little cramped. I'd recommend increasing the line-spacing (CSS line-height) slightly just to make this a little more legible as it looks a bit squashed.   I played around here and set the following CSS:   line-height: 120%;   The before and after results are shown below:   Badge Description Currently   and with the change...  Badge Description - line-height: 120%    
I just submitted an idea and got a double confirmation. Both with working URLs:
I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases. In the Atlas Case P... See more...
I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases. In the Atlas Case Portal, the "Last Case Comment" field is currently not sortable and therefore this is not possible.  (I swear it used to be a sortable column before the latest redesign or back in the Lithosphere days, but I could be wrong.) Can this field be made sortable please so we can view cases by last case comment in ascending or descending order?
I submitted an idea about "Events". When trying to pick up the right label, I could not find a label for "Events". I suggest you add this label to the Community Ideas boards. This is the list of labels we can pick from 
Just in case no one else has reported it... the Lithium logo in the footer of the Case Portal is not resizing correctly. I'm using Firefox 57.0 on Windows 7.
Hey Lithium,   I'm wondering why  {   cursor :   not-allowed ;} is being used on some of the pages here since the redesign, notably on the viewprofilepage. When hovering over someone's badges, their avatar or username, cursor:not-allowed is use... See more...
Hey Lithium,   I'm wondering why  {   cursor :   not-allowed ;} is being used on some of the pages here since the redesign, notably on the viewprofilepage. When hovering over someone's badges, their avatar or username, cursor:not-allowed is used, and it makes for an odd visual experience.   Maybe it's just me   😃
The "IM screen names" section on the user profile page still contains a field for "MSN Messenger screen name". MSN Messenger has been replaced by Skype in April 2013. Time to remove this field here on the Lithium Community ... and probably also in t... See more...
The "IM screen names" section on the user profile page still contains a field for "MSN Messenger screen name". MSN Messenger has been replaced by Skype in April 2013. Time to remove this field here on the Lithium Community ... and probably also in the core Lithium platform.
This could be a possible issue with how the stats are being displayed in the hover box and other areas on community, I think the hover box covers the global scope whereas user card doesn't. Some of the examples in the attached file.
Hi all,   Upload of a new avatar doesn't seem to be working for me in the Lithium Community - I get an empty/blank overlay popup when I select the option form my profile settings, but no ability to actually follow through.   Something I'm mi... See more...
Hi all,   Upload of a new avatar doesn't seem to be working for me in the Lithium Community - I get an empty/blank overlay popup when I select the option form my profile settings, but no ability to actually follow through.   Something I'm missing, or is something up?   Thnaks!   ScottyJ
Can the .json extension please be added to the permitted attachment extensions list for cases in the Khoros Atlas Case Portal? It is fairly frustrating to need to either zip up or append a .txt extension to any JSON files that we need to provide in... See more...
Can the .json extension please be added to the permitted attachment extensions list for cases in the Khoros Atlas Case Portal? It is fairly frustrating to need to either zip up or append a .txt extension to any JSON files that we need to provide in our support cases, only to then need to remove the extraneous extension after uploading so our IDEs stop spamming us with errors and/or remove our syntax highlighting. I'm actually fairly surprised that the JSON extension is not already enabled with it being such a common format for Khoros data such as API v2 output, etc. Thanks!
Tags (3)