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Hello!
It was suggested to us posters at the official American Idol site, Community Forum, that if we wanted to see certain functions return, we should post it here. So here I am.
We would like to be able to quote multiple posts once aga...
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Hello!
It was suggested to us posters at the official American Idol site, Community Forum, that if we wanted to see certain functions return, we should post it here. So here I am.
We would like to be able to quote multiple posts once again, as we used to be able to 2 years ago.
Thank you for your consideration of this request.
I live off the feed on the main page of Atlas, yet keep missing out on things in the Aurora EA group. Any reason that’s hidden from feeds? Can it not be? I’ll participate more!
Hi ya'll!
I'm having trouble sending private messages here. I write the private message and click "Send", but then it seems that the page BEHIND the modal jumps a little, and nothing else happens. I don't think the PM actually sends.
Is this jus...
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Hi ya'll!
I'm having trouble sending private messages here. I write the private message and click "Send", but then it seems that the page BEHIND the modal jumps a little, and nothing else happens. I don't think the PM actually sends.
Is this just me / my browser or are others experiencing this as well?
Cheers!
Status:
ResolvedSubmitted on10-22-202010:54 AMSubmitted byCarolineSon10-22-202010:54 AM
Seeing a lot of posts from new users that are duplicates of old threads - so it seems to be spammers. I reported some of the posts, but perhaps there's an underlying issue. 🤔
Status:
ResolvedSubmitted on07-21-202009:45 AMSubmitted bylilimon07-21-202009:45 AM
When subscribing to updates or subscribing to the RSS feed for Khoros outages at status.khoros.com, it is an all-or-nothing subscription. This means that we receive outage notifications even for the Khoros products that we do not own, which just f...
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When subscribing to updates or subscribing to the RSS feed for Khoros outages at status.khoros.com, it is an all-or-nothing subscription. This means that we receive outage notifications even for the Khoros products that we do not own, which just feel like spam.
In my team's situation, we only care about outages for Khoros JX and Khoros Community, but we receive emails and text messages for Khoros Care and Khoros Marketing outages as well, which don't apply to us. The same is true for our RSS integration in Slack. (shown below)
It would be very helpful if the outage reports were segregated by product so that we could only subscribe to the products we care about.
Noticed this little bug today... It looks like the email notification you receive for edits to post is missing the hyperlink to the post.
Example:
The title of the post should be a hyperlink, like in the standard new post notification em...
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Noticed this little bug today... It looks like the email notification you receive for edits to post is missing the hyperlink to the post.
Example:
The title of the post should be a hyperlink, like in the standard new post notification email:
Thanks!
Status:
ResolvedSubmitted on04-06-202009:24 AMSubmitted bylilimon04-06-202009:24 AM
Every time I attempt to update my email address, I save and it says it was successful - but the old email address is still there. My new email address is a gmail account - is that causing the problem? Thanks!
Status:
ResolvedSubmitted on03-27-202010:27 AMSubmitted bylilimon03-27-202010:27 AM
I am just cleaning up my message drafts here on Atlas. When attempting to discard a draft reply on an old content piece which I cannot access any more I get two unexpected errors:
Two unexpected errors when deleting a message draft
The con...
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I am just cleaning up my message drafts here on Atlas. When attempting to discard a draft reply on an old content piece which I cannot access any more I get two unexpected errors:
Two unexpected errors when deleting a message draft
The content piece is https://community.khoros.com/t5/tkb/articleeditorpage/tkb-id/communitydisplay/message-uid/108561/load-autosave/true on https://community.khoros.com/t5/Community-display/tkb-p/communitydisplay - Not sure if either still exists as I get a permission error on both.
Status:
ResolvedSubmitted on11-19-201902:52 AMSubmitted byClaudiuson11-19-201902:52 AM
The search results in Community will filter down into a particular board when you select a result and then return to the search results page using the BACK button.
I’ve included screenshots below which hopefully help, but the issue we’re having is...
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The search results in Community will filter down into a particular board when you select a result and then return to the search results page using the BACK button.
I’ve included screenshots below which hopefully help, but the issue we’re having is:
Complete a search from the Community homepage
Results displayed are from posts on all boards
If you select a result you are taken to the thread. For example, clicking on the first result in the screen capture above, I am taken to the thread on the "General Tax Questions" board. When you use the BACK button, the search results have filtered to only show results from the category (Tax) that this board (and the post) belong to.
In the above screenshots, you can see the original results were 140, however after selecting the top result and hitting back, the results have dropped to 51 – because it’s now only searching the Tax boards. It also won’t allow you to ‘unfilter’ from the board – so the only way to get all the search results again is to return to the front page and complete another search.
Can this be added to the 'bugs' list please?
Thanks, Paul.
Hi!
I just noticed that the support forum has odd ordering on posts - it's not evident which is the initial post and which are the replies, as the most recent reply seems to appear first. Perhaps this is a result of the way you display the most re...
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Hi!
I just noticed that the support forum has odd ordering on posts - it's not evident which is the initial post and which are the replies, as the most recent reply seems to appear first. Perhaps this is a result of the way you display the most recent comment first on a support ticket?
Example: https://lithosphere.lithium.com/t5/Support-Forum/Moderated-comments-not-captured-by-analytics/td-p/507022 - screenshot below.
Cheers! - Caroline
There seems to be no way to delete a photo that has been uploaded to ones profile on this site. There should be a way to delete/remove photos.
Steps to reproduce: - Log in, - Go to your profile (select "my profile" in top right corner) - select...
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There seems to be no way to delete a photo that has been uploaded to ones profile on this site. There should be a way to delete/remove photos.
Steps to reproduce: - Log in, - Go to your profile (select "my profile" in top right corner) - select "upload an image" - upload a profile banner or a profile photo - browse every corner of the profile and settings areas and discover there is no option to allow any photo you uploaded to be deleted.
Please add a way for photos to be removed.
Status:
ResolvedSubmitted on11-19-201809:13 AMSubmitted byken4runneron11-19-201809:13 AM
Apologies if that has been reported but the Badges shown when hovering over a user in Who's online? are not accurate.
I think this might be specific to the signed in user since hovering, and reviewing badges of other users doesn't show a mismatch...
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Apologies if that has been reported but the Badges shown when hovering over a user in Who's online? are not accurate.
I think this might be specific to the signed in user since hovering, and reviewing badges of other users doesn't show a mismatch - my hover, and badges are incorrect only. To reproduce:
Go to Lithosphere, and hover over anyone within Who's online? and make a note of their badges.
Click on the user to view their profile, and compare the badges shown when hovering, versus the badges shown on the users profile.
Mine for example shows the 500 solutions, 2000 likes, 350 topics, and 1500 replies.
The only badger I have thats accurate here is the CM Certified
All day today, I've been receiving multiple email notifications for new topics. It doesn't seem to be for edits, as they all come in at the same time when the new topic is posted.
Anyone else seeing this today?
Hi team!
I just wanted to let you know that I am always a little confused about where to post my Lithium related questions. There are a number of boards that my questions could often fall into:
Li Discussions
Customer Connection
Support Fo...
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Hi team!
I just wanted to let you know that I am always a little confused about where to post my Lithium related questions. There are a number of boards that my questions could often fall into:
Li Discussions
Customer Connection
Support Forum
Strategy
Developers (though that one is a bit more clear)
What's the difference between these? I know Li Discussions and Strategy are public and the other two are customer-only. And maybe Support Forum is for more specific issues whereas Strategy is more general, and perhaps applicable beyond community to all of CX? In any case, the difference is subtle. If there's any clarification you could provide, I'd be most appreciative!
Thanks!
- Caroline
@AndyK@
There is z-index css issue need to be fix on search options for subscribe and RSS feed options overlay with the tabs of results in search page.
See SS