Atlas Suggestions
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Hi Team @AndyK ,   Please see this error: An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 1B1A3BF3. Click your brows... See more...
Hi Team @AndyK ,   Please see this error: An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 1B1A3BF3. Click your browser's Back button to continue. Return to my original page    
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Hi Team and @AndyK , Please see screenshot for reference.  
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Unexpected error on pages. https://community.khoros.com/t5/Khoros-Communities-Ideas/Search-Component-Text-in-Studio/idi-p/87052 https://community.khoros.com/t5/Khoros-Communities-Ideas/Improvement-in-Component-search-in-studio/idi-p/196210  
Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor.  (2) After attempting to submit a couple of times (i... See more...
Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor.  (2) After attempting to submit a couple of times (it kept telling me I had invalid HTML but that it had been removed), I hit the flood limit and can't send for a while. Maybe my HTML permissions are too limited to be able to even type basic text somehow? And maybe you could boost up the flood limit a bit. Cheers!
Hi ya'll! I'm having trouble sending private messages here. I write the private message and click "Send", but then it seems that the page BEHIND the modal jumps a little, and nothing else happens. I don't think the PM actually sends. Is this jus... See more...
Hi ya'll! I'm having trouble sending private messages here. I write the private message and click "Send", but then it seems that the page BEHIND the modal jumps a little, and nothing else happens. I don't think the PM actually sends. Is this just me / my browser or are others experiencing this as well? Cheers!
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Hi! I am trying to find a group hub I'm in here in Atlas (for a beta), but I can't find it via the home page or navigation... I don't think. I may well be missing something, but I don't see a "Group Hubs" section on the home page nor anything in t... See more...
Hi! I am trying to find a group hub I'm in here in Atlas (for a beta), but I can't find it via the home page or navigation... I don't think. I may well be missing something, but I don't see a "Group Hubs" section on the home page nor anything in the top nav that would take me there. Sure, I can search, but it seems odd I can't navigate there at all. Thanks!
Seeing a lot of posts from new users that are duplicates of old threads - so it seems to be spammers. I reported some of the posts, but perhaps there's an underlying issue.  🤔
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When subscribing to updates or subscribing to the RSS feed for Khoros outages at status.khoros.com, it is an all-or-nothing subscription.  This means that we receive  outage notifications even for the Khoros products that we do not own, which just f... See more...
When subscribing to updates or subscribing to the RSS feed for Khoros outages at status.khoros.com, it is an all-or-nothing subscription.  This means that we receive  outage notifications even for the Khoros products that we do not own, which just feel like spam. In my team's situation, we only care about outages for Khoros JX and Khoros Community, but we receive emails and text messages for Khoros Care and Khoros Marketing outages as well, which don't apply to us.  The same is true  for our RSS integration in Slack.  (shown below) It would be very helpful if the outage reports were segregated by product so that we could only subscribe to the products we care about.
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Noticed this little bug today... It looks like the email notification you receive for edits to post is missing the hyperlink to the post.  Example: The title of the post should be a hyperlink, like in the standard new post notification em... See more...
Noticed this little bug today... It looks like the email notification you receive for edits to post is missing the hyperlink to the post.  Example: The title of the post should be a hyperlink, like in the standard new post notification email:   Thanks!
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Every time I attempt to update my email address, I save and it says it was successful - but the old email address is still there. My new email address is a gmail account - is that causing the problem? Thanks!
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Windows Firefox desktop To click reply on a thread, I need to right click and open in new tab.
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I am just cleaning up my message drafts here on Atlas. When attempting to discard a draft reply on an old content piece which I cannot access any more I get two unexpected errors: Two unexpected errors when deleting a message draft The con... See more...
I am just cleaning up my message drafts here on Atlas. When attempting to discard a draft reply on an old content piece which I cannot access any more I get two unexpected errors: Two unexpected errors when deleting a message draft The content piece is https://community.khoros.com/t5/tkb/articleeditorpage/tkb-id/communitydisplay/message-uid/108561/load-autosave/true on https://community.khoros.com/t5/Community-display/tkb-p/communitydisplay - Not sure if either still exists as I get a permission error on both.
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The styling for the font used for content mentions is overwriting the default font of the community with FontAwesome (the font that is necessary for the interaction style icon in front only). See this content mention as an example: Content Mentions ... See more...
The styling for the font used for content mentions is overwriting the default font of the community with FontAwesome (the font that is necessary for the interaction style icon in front only). See this content mention as an example: Content Mentions - No email notification?   This is actually a platform bug so would be great to get it fixed on the base responsive skin.
The search results in Community will filter down into a particular board when you select a result and then return to the search results page using the BACK button. I’ve included screenshots below which hopefully help, but the issue we’re having is... See more...
The search results in Community will filter down into a particular board when you select a result and then return to the search results page using the BACK button. I’ve included screenshots below which hopefully help, but the issue we’re having is: Complete a search from the Community homepage Results displayed are from posts on all boards If you select a result you are taken to the thread. For example, clicking on the first result in the screen capture above, I am taken to the thread on the "General Tax Questions" board. When you use the BACK button, the search results have filtered to only show results from the category (Tax) that this board (and the post) belong to. In the above screenshots, you can see the original results were 140, however after selecting the top result and hitting back, the results have dropped to 51 – because it’s now only searching the Tax boards.  It also won’t allow you to ‘unfilter’ from the board – so the only way to get all the search results again is to return to the front page and complete another search. Can this be added to the 'bugs' list please? Thanks, Paul.
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For Lithium users ... does the option exist to customize a message when a new post is being created? - see image   Thanks in advance.
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Hi there, I see that the notifications icon is misaligned in the community header. See screenshot below. Is this because of the Search bar?
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Hi! I just noticed that the support forum has odd ordering on posts - it's not evident which is the initial post and which are the replies, as the most recent reply seems to appear first. Perhaps this is a result of the way you display the most re... See more...
Hi! I just noticed that the support forum has odd ordering on posts - it's not evident which is the initial post and which are the replies, as the most recent reply seems to appear first. Perhaps this is a result of the way you display the most recent comment first on a support ticket? Example: https://lithosphere.lithium.com/t5/Support-Forum/Moderated-comments-not-captured-by-analytics/td-p/507022 - screenshot below. Cheers! - Caroline  
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You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error. First - why is it I can't submit a post if I use bold, underline, o... See more...
You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error. First - why is it I can't submit a post if I use bold, underline, or bullets? Totally ridiculous. Second - if you won't let me use any or one of the above, WHY IS IT IN THE TEXT EDITOR AS AN OPTION? Third - thanks for making me solve the mystery of whatever html code isn't accepted, instead of yielding an actually helpful error message. I totally have time in my day for this nonsense.  
There seems to be no way to delete a photo that has been uploaded to ones profile on this site. There should be a way to delete/remove photos. Steps to reproduce: - Log in, - Go to your profile (select "my profile" in top right corner) - select... See more...
There seems to be no way to delete a photo that has been uploaded to ones profile on this site. There should be a way to delete/remove photos. Steps to reproduce: - Log in, - Go to your profile (select "my profile" in top right corner) - select "upload an image" - upload a profile banner or a profile photo - browse every corner of the profile and settings areas and discover there is no option to allow any photo you uploaded to be deleted.   Please add a way for photos to be removed. 
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Apologies if that has been reported but the Badges shown when hovering over a user in Who's online? are not accurate.  I think this might be specific to the signed in user since hovering, and reviewing badges of other users doesn't show a mismatch... See more...
Apologies if that has been reported but the Badges shown when hovering over a user in Who's online? are not accurate.  I think this might be specific to the signed in user since hovering, and reviewing badges of other users doesn't show a mismatch - my hover, and badges are incorrect only.  To reproduce:  Go to Lithosphere, and hover over anyone within Who's online? and make a note of their badges.  Click on the user to view their profile, and compare the badges shown when hovering, versus the badges shown on the users profile.  Mine for example shows the 500 solutions, 2000 likes, 350 topics, and 1500 replies.  The only badger I have thats accurate here is the CM Certified 
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